Premium websites

jgehman

I went to the local FHC today. There seems to be no access to the premium websites, and will not be any for some time to come. I am not a member of the church, but I had volunteered at another FHC for 18 years. I was very disappointed. Do you have any idea when we will have access again.

Thank you.

Judy Gehman

Carol Kirkham Hatch

The Family History Center Portal Service is currently unavailable for needed maintenance and upgrades (2 June 2021). It is anticipated this will take up to 90 days to complete. We apologize for the inconvenience and appreciate your patience and understanding.

https://www.familysearch.org/wiki/en/Family_History_Center_Portal

Brett .

@jgehman

FYI

I am just another 'lowly' User/Patron ...

[ And, one who has worked in "Family History Centres" of the Church ... ]

Further to what 'Carol' has already proffered ...

Here is a "Knowledge Article" in 'FamilySearch':

Public access to limited access collections in family history centers

https://www.familysearch.org/help/helpcenter/article/public-access-to-limited-access-collections-in-family-history-centers

Where is states:

Quote

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As you prepare to return to your local family history center, please be aware that limited access collections and partner websites accessible through the Family History Center Portal (see list) will be temporarily unavailable for critical maintenance and updates. We apologize for this inconvenience and appreciate your patience and understanding. We will let you know when access is reestablished. The Family History Library staff in Salt Lake City, Utah, will have the ability to search limited access collections during this period and can offer patron assistance. To learn more about this option, patrons should explore the free virtual consultations and free records look-up services.

------------------

Plus ...

As an aside ...

There is also those FREE 'On-Line' options, for direct, contact with; and, assistance from, "Consultants", at the "Family History Library" (FHL) of the church, in Temple Square, in Salt Lake City, Utah, USA

[ 1 ]

Free Virtual Consultations 

https://www.familysearch.org/family-history-library/family-history-library-research-consultations

https://www.familysearch.org/family-history-library/family-history-library-research-consultations

and ...

[ 2 ]

Free Records Look-Up Services.

https://www.familysearch.org/family-history-library/family-history-library-records-look-up-service

https://www.familysearch.org/family-history-library/family-history-library-records-look-up-service

.

I hope this also helps, somewhat.

Brett

jgehman

Thanks. I guess the good news is that the 3 months is already half over!

Judy