albums
for some reason I can't email an album. I have done it many times before.
Best Answer
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Hello Sam.
Were you able to share the album you wanted to share? If you have had success in the past following the instructions below, then perhaps it's now a matter of clearing temporary files and cache and resetting FamilySearch cookies. You may want to try switching browsers, as well.
- Sign in to FamilySearch.
- In the menu bar at the top of the screen, click Memories.
- In the drop-down, click Gallery.
- Click the album or memory that you want to share.
- Click Share.
- Select a way to share the memory (Facebook, Twitter, Pinterest, WhatsApp, email, or copy link). To copy or email the URL, follow these steps:
- To copy the URL to share, click Copy. You can then paste the URL into an email message.
- To email the URL, above the web address, click Email. This opens your email for you or opens a list of email applications to choose from. When the email opens, it already contains the URL. Add your message, and send it. Depending on your individual computer settings, this might open a new browser window only. In that case, use the copy option instead.
Let us know if you were able to resolve your issue. Good luck!
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Answers
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I can't email an album today
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Gracias por la captura de pantalla. Me sorprende que siga recibiendo mensajes de error desde este punto, ya que no he experimentado un problema similar en los últimos días. A veces, un problema se relaciona con un servidor en particular (me inclino a usar Firefox la mayor parte del tiempo), pero pueden ocurrir problemas los lunes, cuando se lleva a cabo la mayor parte del trabajo de mantenimiento del sitio.
Si el problema persiste, puede intentar cambiar a otro navegador o ponerse en contacto con Soporte (directamente, por correo electrónico) para ver si se trata de un problema conocido o si tienen alguna solución.
Por cierto, la "sección Comunidad" es justo donde estoy escribiendo esta respuesta y en la que ha aparecido su problema. Hay un ícono de sobre en la parte superior de la página, que debe contener detalles de cualquier mensaje privado que le hayan enviado en relación con las publicaciones que haya realizado y que hayan llegado a esta sección de la Comunidad de FamilySearch.
Gracias por contactar a FamilySearch con respecto a
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Sam,
Welcome to the FamilySearch community. Thank you for the time you spend asking questions.
We receive your question " how do I share memories by email with other''.
We have attached a knowledge article for your review.
There are several steps for you to follow.
If you are not successful please go to the Help center
At the top of any page on FamilySearch.org, click the Help icon (the small circle with the question mark inside of it).
- A drop-down menu appears. Click the option that you think is most relevant.
- Getting Started teaches you basic concepts for using the website and provides you with information in case you'd like to talk to someone in person about any questions you may have.
- Help Center brings you to the Help Center home page, where you can search all resources or browse by topic.
- Contact Us offers a variety of ways to reach FamilySearch Support.
- Community brings you to a place where you can collaborate with others who have similar interests in the challenging but rewarding work of genealogy. You can browse or ask or answer questions. You can also find and join groups on specific subjects.
Thank you for using this wonderful website and we wish you much success.
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Sam,
MNutall mentioned that changing browsers might be a good option we agree with her also deleting cookies from your FamilySearch.
The link URL to ' Which Browsers are compatible is '
Thank you for using this wonderful website and sharing your album with others.
Thank you for the work you are doing in Family Tree and we wish you much success.
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did your issue get resolved?
if not - can you be a little more specific as to what the precise scenario was and actions/steps taken and results encountered.
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