Restricted film access
If a film is restricted from patron access (non-member), where else can the person go to get access to that record? To the place of origin?
If a film is restricted from patron access (non-member), if the person calls FamilySearch for help, would FS provide that information to the non-member? How would they validate if the person is a member/non-member?
Answers
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If a record cannot be viewed by non-members of the LDS church, then the only way to assess the film is on other websites or at the archive. However, there is currently a new service: https://www.familysearch.org/family-history-library/family-history-library-records-look-up-service and since the staff members who run this are mostly LDS members they may be able to lookup records for you.
The Catalog usually mentions the names of the archive that held the record and/or the record owner at the time that FamilySearch filmed the record. If you specify the records you are looking at, then someone in this community with specialist knowledge of particular records or genealogy in a particular country or region may be able to help you.
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You might also try a local affiliate library. They have access to some of the restricted films and you might be able to view the film there.
Also the Family History Library in Salt Lake City opens tomorrow and you may find the film there to be viewed.
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To find a library use this link: https://www.familysearch.org/help/helpcenter/article/where-can-i-find-an-affiliate-public-library
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@Bethann , when a film is not viewable by non-members of the Church of Jesus Christ of Latter Day Saints for contractual reasons, that also applies at Affiliate Libraries and FHCs. I'm a non-LDS user and have experienced this several times. If the film is indexed then the new lookup service may help, and the original microfilm may be viewable at the FHL in Salt Lake City, but otherwise there is nothing that these users can do to view the records through FamilySearch. They have to either find another website or view the original records in person at the archive.
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This Link explains restricted images and where they are accessible.
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Ok, finally I get the confirmation that I am looking for. Confirmed by FamilySearch Salt Lake
If a film is restricted in a FHC by non-members, then it is also restricted through the patron service in Salt Lake Family History Center.
Where do they go then you ask? They will need to contact either the publishing organization or institution for access. This may or may not result in fees. If it is a book, they can contact a bookstore and ask them to find a copy of the book. This of course is a cost.
The restrictions are made with the organization and The Church, as many have pointed out so we are under an obligation to adhere to the contractual agreement.
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I do want to thank all who shared their information with me. I appreciate the quick responses and helpfulness in wanting to help a fellow consultant. Together we grow and strengthen each other.
Thank you!
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Sherry - before you give up - try the new lookup service. Some records that are not normally available at an FHC can be obtained using the lookup service.
https://www.familysearch.org/blog/en/library-lookup-service-fhl/
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