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Access Ancestry issue

PiersonVictoriaGail1
PiersonVictoriaGail1 ✭
June 29, 2021 edited August 3, 2021 in General Questions

I apparently have two ancestry accounts! I cant get to the one that is connected to Family Seearch and that has my DNA info. The wrong account is:

This is the second time this has occurred. I tried to fix this while on my mission, and thought it was fixed, but still isn’t right.

Thank you in advance.

Sister Pierson

0

Best Answer

  • Wayland K Adams
    Wayland K Adams mod
    June 30, 2021 Answer ✓

    I called the patron, we recovered her password for the second account which is connected to Family Search. She wanted to keep it connected to that account. She is all set.

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