fhc computer repair needed

lmn68

The fhc computer warranty ended 5/22/2018. What happens then? Our Stake Tech Specialist says, he doesn't know what to do about it.

genbug08

Here is a link to find the order form for a new computer.

https://www.familysearch.org/help/helpcenter/article/where-can-i-find-the-family-history-computer-hardware-and-software-order-form

DavidBeck1

https://community.familysearch.org/en/discussion/87871/fhc-computer-repair-needed

Warranty may have run out but if the computer in question is a Dell 9030 or 7440 Model still running Windows 7 Enterprise, these machine qualifies for an upgrade to Windows 10 Pro. The instructions and resources for running the upgrade are found in this Help Article:

Family History Centre Edition of the Windows 10 x64 Professional version 4 Installation USB

Brett .

@Lizanasau

I am just another 'lowly' User/Patron ...

[ And, one who has worked in "Family History Centres", for a number of years ... ]

As an aside ...

Question:

Were you aware that there two (x2), general/generic, 'Groups', in the 'Groups' Section, of this "Community.FamilySearch" Forum, specifically relating to "Family History Centres"?

IF, you have responsibility for, a "Family History Centre", of the Church; THEN, you may "Request" to "Join" (one; or, both) those 'Groups', depending on the location of your "Family History Centre".

Those 'Groups' contain, a wealth, of both, "Resources"; and, those with Experience in "Family History Centres", willing to help/assist.

Those 'Groups' being, with their appropriate link:

[ 1 ]

Home > Groups > Family History Center Consultants

Family History Center Consultants

https://community.familysearch.org/en/group/58-family-history-center-consultants

https://community.familysearch.org/en/group/58-family-history-center-consultants

[ 2 ]

Home > Groups > Family History Center Technical Support (North America)

Family History Center Technical Support (North America)

https://community.familysearch.org/en/group/76-family-history-center-technical-support-north-america

https://community.familysearch.org/en/group/76-family-history-center-technical-support-north-america

.

I just thought, that this may help, somewhat.

Brett