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I am been directed to this Idea page to tell of an error on familyserach FHL 873775 item 3

vminiokie1
vminiokie1 ✭
June 26, 2021 in Suggest an Idea

I am been directed to this Idea page to tell of an error on familyserach FHL 873775 item 3 which does not seem like the way to get feedback on errors found on FamilySearch site.

Anyway, Something seems to be wrong with the magnify glass when I inquire on “Index to marriages of old Rappahannock and Essex counties, Virginia, 1655-1900” FHL

873775 item 3, DGS 7735655.There is a “Digital Version of this item click here” But when I use the magnify glass to find my ancestor, records of “Principal Florida

Births and Christenings 1880-1935” appears as film number 7735655. Something appears to be link incorrectly.

This url is fine https://www.familysearch.org/library/books/records/item/387924-redirection

but this url should not come up when one hits the magnify glass https://www.familysearch.org/search/record/results?q.filmNumber=7735655&count=20&offset=0&m.defaultFacets=on&m.queryRequireDefault=on&m.facetNestCollectionInCategory=on

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New · Last Updated June 26, 2021

Comments

  • MaureenE123
    MaureenE123 ✭✭✭✭
    July 1, 2021

    My understanding is that currently you should post in the Question and Answers section (Q and A, also called Help Center Categories)) under Search

    https://community.familysearch.org/en/categories/search

    I am not a FamilySearch employee or missionary, but you can see that there has been no response in this category Ideas/ FamilySearch Community to your post.

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  • Paul W
    Paul W ✭✭✭✭✭
    July 1, 2021 edited July 1, 2021

    @vminiokie1

    I believe Maureen is providing good advice. However, this illustrates the current confusing set-up of the whole Community platform. Your issue is not a question, it is a report of a problem. Previously, we had been advised that problems should be reported in Ideas, but it appears Q and A is the area where moderators and employees are concentrating their monitoring. I can understand if you might feel you are being given the "runaround", but you should take Maureen's advice in order to have a better chance in receiving a response to your issue.

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