Affiliate Libraries contact details with FS required. (Advised to repost here)
I posted a topic in the Q and A category and it was suggested that I repost in the Ideas category.
My previous topic was Blog How to Become a FamilySearch Affiliate Library: Updated details for contacting FS required. https://community.familysearch.org/en/discussion/comment/261452#Comment_261452
"Blog: How to Become a FamilySearch Affiliate Library dated June 6, 2019
https://www.familysearch.org/blog/en/familysearch-affiliate-library-how-to/
For queries by Affiliate Libraries this Blog says "email support@familysearch.org and put “Affiliate Libraries” as the subject.
Now that this means of contact has gone, if an Affiliate Library wants to contact FamilySearch are they supposed to post in Community Q&A? I image most Libraries would not wish to post on an open Forum. Or is there some direct email which can be used?
I would like this information as I have a section about Affiliate Libraries on a website (not FamilySearch) which I would like to update.
FamilySearch also needs to update this Blog."
The response by Orr Rosemary (mod) was
"I don't know the answer to your question, but may I suggest that you put a comment in the Ideas page? (Click on the tab in the left hand Community menu) Perhaps under the Family History Centres tab?
This area is regularly reviewed by FamilySearch employees and engineers and they are perhaps more able to help you with the information you require.
Sorry I can't be of more help"
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Sorry Maureen E123 I realise I have given you the wrong advice. I will remove my original response to your question. I have misunderstood the way Ideas works. Very sorry to mess you about
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@MaureenE123 Apologies for the confusion. The new email address for affiliate support is: affiliatelibraries@familysearch.org. I'll follow up on the blog piece too, and get it updated.
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