How do I set up a Dell 55" touch screen preloaded with discovery activities?

HansonJonC

I have booted it up and I can't get it to accept the admin password. The touch screen won't initialize either. Any ideas?

Chai

For the admin password issues

https://www.passfab.com/windows-10/how-to-bypass-administrator-password-windows-10.html

for the touch screen not initializing,

https://www.dell.com/support/kbdoc/en-au/000132121/how-to-troubleshoot-touchscreen-touch-panel-issues

Good luck

Porter (Pete) L Arnett Jr.

Please sign in to FamilySearch.org before viewing the most current article.

Discovery Experience system support at family history centers

April 20, 2020

For problems discovery experience system inside of a family history center or FamilySearch center, the stake temple and family history consultant--family history center should call AV Engineering Support at 1-801-240-9100.

Support Instructions

Important notes

• Family History Center Support does not provide support for Discovery Experience systems. 
• AV Engineering Support provides assistance with these issues. If a stake temple and family history consultant—family history center reports a problem with a discovery experience system, provide the AV Engineering Support phone number: 1-801-240-9100. This number is also Member section of this article.