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How do I set up a Dell 55" touch screen preloaded with discovery activities?

HansonJonC
HansonJonC ✭
June 23, 2021 edited June 23, 2021 in FamilySearch Center

I have booted it up and I can't get it to accept the admin password. The touch screen won't initialize either. Any ideas?

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Best Answer

  • Chai
    Chai mod
    June 23, 2021 Answer ✓

    For the admin password issues

    https://www.passfab.com/windows-10/how-to-bypass-administrator-password-windows-10.html

    for the touch screen not initializing,


    https://www.dell.com/support/kbdoc/en-au/000132121/how-to-troubleshoot-touchscreen-touch-panel-issues

    Good luck

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Answers

  • Porter  Pete  L Arnett Jr.
    Porter Pete L Arnett Jr. ✭✭
    June 25, 2021 edited June 25, 2021

    Please sign in to FamilySearch.org before viewing the most current article.

    Discovery Experience system support at family history centers

    April 20, 2020


    For problems discovery experience system inside of a family history center or FamilySearch center, the stake temple and family history consultant--family history center should call AV Engineering Support at 1-801-240-9100.

    Support Instructions

    Important notes

    • Family History Center Support does not provide support for Discovery Experience systems. 
    • AV Engineering Support provides assistance with these issues. If a stake temple and family history consultant—family history center reports a problem with a discovery experience system, provide the AV Engineering Support phone number: 1-801-240-9100. This number is also Member section of this article.


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