How do I set up a Dell 55" touch screen preloaded with discovery activities?

HansonJonC

I have booted it up and I can't get it to accept the admin password. The touch screen won't initialize either. Any ideas?

Chai

For the admin password issues

https://www.passfab.com/windows-10/how-to-bypass-administrator-password-windows-10.html

for the touch screen not initializing,

https://www.dell.com/support/kbdoc/en-au/000132121/how-to-troubleshoot-touchscreen-touch-panel-issues

Good luck

Porter Pete L Arnett Jr.

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Discovery Experience system support at family history centers

April 20, 2020

For problems discovery experience system inside of a family history center or FamilySearch center, the stake temple and family history consultant--family history center should call AV Engineering Support at 1-801-240-9100.

Support Instructions

Important notes

• Family History Center Support does not provide support for Discovery Experience systems. 
• AV Engineering Support provides assistance with these issues. If a stake temple and family history consultant—family history center reports a problem with a discovery experience system, provide the AV Engineering Support phone number: 1-801-240-9100. This number is also Member section of this article.