RESET button not resetting the search data

HReid2

Is anyone else having the same problem as me. I search one person, go to a second person and used to just change data and it worked. For past few weeks, even pressing the RESET button does not reset anything, it erases all new search data and reverts to what was there prior to pressing RESET. Even doing through RESET and adding all new data a second time, it still often erases it all and goes to old data.

Only solution I have found is to close the page and login from scratch which to be honest is time consuming as well as being a pain in the neck. Is there an easier way to search more than one or two people

N Tychonievich

@HReid2 I tried several searches. Changing data and clicking Update worked fine for me. As did clicking Reset and then entering new data. Which leaves me wondering:

--What browser are you using? Is it a supported and up to date browser?

https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

--Perhaps your browser is clogged with cookies and/or temporary files and just needs a clean-up. I've found that often solves my problems on FamilySearch.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

gasmodels .

just to confirm - reset clear all items in the search parameters for me.