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Help Suggestions to Reduce Errors and Enhance User Experience

GlennBarlowHammer
GlennBarlowHammer ✭✭
April 29, 2021 in Suggest an Idea

As I work on the Tree and with Sources, I sometimes find myself frustrated with the documentation. I find myself thinking: 1) “Why is there not an explanation of what this feature does” 2) “Why is there not an explanation of the best way to use this” 3) “If I already understood how to use the page (or function) then the documentation makes sense” or 4) “I think that documentation was written for experienced professionals but is over my head”.

Enhanced FamilySearch user experience and reduction in errors can be obtained with improved and more readily accessible documentation using simple language, guided tours or illustrations on: 1) Key pages, 2) Where Tree data is edited or Sources attached, 3) Where Hints, Research Suggestions, Non-standard Dates and Place Names appear.

For a more detailed write-up: https://app.box.com/s/vqxq9s052ipa60nlmt3crvsh31is23iu

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