Where do I submit a large amount of corrections?
As I was searching information about my ancestors, through the groups of images, I came across a group that had nothing do with the place (location) it was related in the search criteria.
So I opened a case reporting the mistake. In response I received a message telling that this kind of error is sent to be corrected by a technical staff in Utah, who is currently overloaded, so it might take one year or more to take effect.
I continued my research and found more mistakes on catalogue of images, like wrong date or life event, beyond place.
So I decided to review all groups of images resulting from a search based on the place I'm interested on.
For each group of images I've checked and collected information as: image group number, place (locality/city), life event, the full date of the first and last document and creator.
It's a total of 780 records organized in a spreadsheet. It would demand a lot of work for me to open a case, one by one, explaining each correction and the same amount of work, on the other side, for the person who would read and perform that, one by one. So unproductive.
I'm sure this task can be done at once (in batch), if I find the right person that works at the FamilySearch datacenter. And if this person gives me the codes for some fields like RECORD TYPE (life event) and format for dates, I can send it all ready.
In this way, instead of one year or more, my work could be available to community promptly.
Anyone knows how can I contact the person I need?
Thanks.
Best Answer
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@LuisFurlani You did the right thing by sending the error to the Historical Records department. If these records that contain errors are in one collection, you can contact them again and let them know the name of the collections and summarize the errors you have found. It is always good to let the department know how you found these errors. What route did you take to get there. You should also include a couple of examples of the errors. The more information you can give them, the better it is.
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