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Restricted Records

Jenny R. Law
Jenny R. Law ✭
April 15, 2021 edited July 10, 2024 in FamilySearch Center

Can you screen shot "view only at FHC" records? Then attach that picture to your FamilySearch account?

I can not find a document in our resource explaining this. I know we have talked about it especially since our centers have been closed.

Jenny

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Best Answer

  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    April 22, 2021 edited April 22, 2021 Answer ✓

    Restricted records during COVID-19 outbreak

    Article Id: 7019, Published September 15, 2020. We have had several requests to remove record access restrictions because of the temporary closing of our Family History Library and family history centers due to COVID-19 precautions. Due to contractual obligations, we, unfortunately, cannot offer expanded external access to records restricted to family history centers and affiliate libraries. We apologize for this inconvenience.

     

    In the meantime, we encourage you to explore the vast record collections that are available on FamilySearch. Millions of new indexed records and images are added weekly. And if you haven’t used our new Explore Historical Images tools, you might be surprised at the potential discoveries you can make in our growing unindexed image collections.

     

    We appreciate your patience, loyalty, and support.

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Answers

  • Jenny R. Law
    Jenny R. Law ✭
    April 22, 2021

    Yes I found and read this article. Specifically talking about during Covid-19 precautions. We are open and don't have Covid-19 restrictions.

    Is there any other documentation or policy in place?

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  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    April 22, 2021

    What are the image restrictions in Historical Records?

    Article Id: 951, Published December 18, 2020View As:                                                 

                                               

    On FamilySearch, some images have restrictions that determine who can see them or where you can see them. Often, you can view the images at a partner site, sometimes for a fee. In some cases, you can gain access by visiting a FamilySearch Family History Center. 

    Temple and family history consultants who are serving in family history centers should be aware of the following:

     

    • If someone you are helping cannot view restricted images that they should be able to access, the family history center portal may be down. Please contact FamilySearch .
    • Consultants should not sign in to allow members of the public to access restricted images. Such sharing can violate contracts between FamilySearch and the records custodian and can cause the records to be removed from FamilySearch.

    Below is a list of the possible restrictions you can see as you use historical records.

     

    Image Status MessageWho Can View the ImageNo image available.FamilySearch has an index of the records available. It is possible that another website has the images. "Image not available" showing in a pink message box.If you get this message, take these steps:

    1. First try clearing your temporary files and cookies. You can try again at a later date to see if the images become available.
    2. If the problem persists, try a different browser.
    3. If the problem persists, wait a few minutes, and try again.
    4. If the problem persists, contact FamilySearch Support so we can investigate the problem. 

    Images Available

    To view these images, do one of the following:

    • Access the site at a family history center.
    • Access the site at an affiliate library.

    The images are available on FamilySearch. Sign in at a family history center or affiliate library to see them. Images Availabe

    To view these images, do one of the following:

    • Access the site at a family history center.

    The images are available on FamilySearch in a family history center. Sign in at a family history center to see them. Images Available

    To view these images, do one of the following:

    • You may be able to view this image by visiting one of our partners' sites or the legal record custodian (fees may apply).

    The images could be available on one or more partner sites. 

    • View them on the partner site. If we know which site has the images, you see a link to it. Otherwise, we suggest searching the FamilySearch Research Wiki for help finding a source of the information.

    Related articles

    How do I delete all of the cookies and temporary files stored by my internet browser?

    Why are there access restrictions on Historical Records?

    Our affiliate library needs access to restricted images

    Why are there access restrictions on Historical Records?

    Article Id: 977, Published November 25, 2020Access restrictions usually come from the organization who owns or manages the historical records. These restrictions determine where and how FamilySearch can make the records available. We do our best to support these agreements so that we can maintain the trust of those we partner with and continue to work with them on future projects.

    Follow these steps to determine whether or not a record you want to view has any access restrictions:

    Steps


    1. Search for a historical record.
    2. In the search results, a camera icon on the far right tells you that images are associated with the record.
    3. Click the camera icon. If the image is restricted or available only on a partner site, a message explains the situation. For a list of the various messages and what they mean, see the related article below.
    4. When you encounter a restricted record, you may be able to get access by doing one of these things:
      • Go to a local family history center or the Family History Library , and use a computer there. Many restricted images are available to view within a FamilySearch facility.
      • Try to access the record from the partner site or the site of the record owner (fees may apply).

    for other questions on restrictions please review the FHC Resource Document and you can also contract FamilySearch Family Tree support for Legal directions on sharing these images, documents, or data per copy-right law.

    You can also search this site for previous discussions on the legal sharing of restricted information.

    1
  • JaNice Rabiger Taylor
    JaNice Rabiger Taylor ✭
    May 7, 2021

    I'm interested in this question, too, but I did not see an answer for it above.

    "Can you screen shot "view only at FHC" records? Then attach that picture to your FamilySearch account?"

    Yes or No? and perhaps a short explanation why, if No, or under what conditions if Yes. The answer given above is all about why we have restricted records and how to access them. Nothing was said there about whether or not patrons can screen shot a record and share it, except the final sentence suggests she search for previous discussions.

    We have been telling people in our center that because of restrictions they should not screen shot them and post them because FS does not own them; they are restricted because FS has conditional access, but patrons can copy the information from them and share that information in FS memories, giving the complete source information as a reference. Are we mistaken?

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  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    May 7, 2021

    The copyright seems to refer to the arrangement of the data, not the information itself. Therefore, you could transcribe the data, but you cannot photocopy or take a screenshot of the screen.

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