Disappointed
I am very disappointed as I wasn't notified of some sort of changes with this platform, no email, no message of any kind.
As a previous Community Member I have found that I was no longer a member of Groups that I had joined.
I had received no answer to my question in the Group I was in, that's how I found these errors on this website as I logged in to check.
I lost all my points for answering questions in helping people.
So frustrating and very disappointed, I have been a member of FamilySearch for many many years and the changes that FamilySearch are making are not good at all, you are losing your quality.
Sandie
Comments
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@Sandie Cross I am sorry you are frustrated with the changes in Community - change is hard! It may be helpful to know a few of the reasons Family Search made the change to the new community platform. First reason that we needed to make a change is traffic - Over a million people participated in RootsTech, from all around the world. The new site has capacity to handle the huge increase we are experiencing in the family history community - this new platform is sustainable and scalable. In this new platform we have so much room to grow, so much potential. This platform offers a more collaborative experience and more engaging capacity. The Community hub will allow us to engage in activities and initiatives. We can share events - recorded, live, with other organizations. This new platform also has a much larger help center capacity. The idea is to handle a large audience in virtual family history - to empower and facilitate worldwide. I feel confident that with time, patience and all of our contributions - this site will grow to be amazing! Thanks again for caring and please add your ideas in the Ideas section... the project manager and engineers are looking for input on ways to grow and improve!
Please continue asking questions and sharing your knowledge - Community is great as we all share what we know! Enjoy today, Cindy Jarvis
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Thank you for your message.
Yes change is hard Cindy especially when files and messages are lost, and membership details.
It all may well be working out as some people's dream to become the biggest and best in the world but the little person trying to trace their family it's very frustrating to have to continually put up with these changes.
I really don't know at the moment if this is the right Community for me. I think I was mistaken as I thought this Community was related to the FamilySearch website and one could find out how to correct clerical errors on the website and other details.
Thank you again Cindy and good luck with the Community.
Sandie.
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