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Cannot Attach Sources Made from Memories to Person Records

JeffWiseman
JeffWiseman ✭✭✭
April 12, 2021 edited April 12, 2021 in Suggest an Idea

When I create a new source from a document that I have in memories, the system refuses to let me attach it to the source list on a person record.

Since I cannot attach it to any record, the source appears to be totally useless. When did this start happening?

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Tagged:
  • General User Interface Issues
  • Family Tree
  • Sources
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New · Last Updated April 12, 2021

Comments

  • Miss Jessie
    Miss Jessie ✭✭✭
    April 12, 2021 edited April 12, 2021

    Are trying to attach the memory source to a living person?

    Memory sources can only be added to living persons using the Family Tree app. Once added in the app, the source will appear in the web version of Family Tree.

    I just successfully added a memory source from my source box to a deceased person.

    How do I add an outside source...

    https://www.familysearch.org/help/helpcenter/article/how-do-i-add-an-outside-source-to-family-tree

    0
  • JeffWiseman
    JeffWiseman ✭✭✭
    April 16, 2021

    Thanks Jessie.

    As it turns out it WAS for a living record. So you can add a memory based source to a living record via the mobile app but NOT the website?

    1
  • Miss Jessie
    Miss Jessie ✭✭✭
    April 16, 2021

    Yes, it seems odd, because if you add the memory source in the app it will show in the web source list.

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    April 18, 2021

    It was mentioned way back on getsatisfaction that the web programmers and the app programmers are two different teams with different tasks and priorities which is why some features appear first on the web version of Family Tree and other features appear first on the mobile version. I suspect for this type of action, it won't be all that long until the web version catches up. It wasn't all that long ago that you couldn't attach sources to living people at all, wasn't it? Or am I remembering incorrectly?

    1
  • JeffWiseman
    JeffWiseman ✭✭✭
    April 21, 2021

    Actually Gorden, your memory is likely better than mine 😁 but I remember that for a while you could, then for a while you couldn't, then it got changed back again. But the unique case of not being able to attach a source that is based on a memory specifically to a living person record I don't remember. It seems far more likely to be a bug than a yet-to-be-added feature.

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