How do I find the Family History Center Support Group Page?
Before the support page was "upgraded", I could go to my groups and find the group for FHC support, and find what I was looking for. Today, I can't find "My Groups" or the page with the links that I depended on.
JImmie White 727-776-6463
whitejimmie@verizon.net
Best Answers
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You have been sent an invite to the "Family History Center Technical Support (North America)" Community Group. It seems in the transition to the new platform that group lost over 300 members. Sorry for losing you from that group.
That Group is no longer a Private by invite group as we are now a Public Group it should be easier to find and join the Group. That group will continue to provide technical support for Family History Centers and the Stake Technicians that support those centers in North America
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Please try the following direct link:
Family History Center Technical Support (North America) — FamilySearch Community
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Answers
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@White Jimmie I am not finding that group with that name. Could you be trying to find the All Temple & Family History Consultants? They did some maintenance on the site yesterday. I am able to find "My Groups" without any issues. Please let me know if you are still having issues and I will let the tech team know.
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I am trying to make contact with someone, so that I can get some help and direction to them.
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I give up, its hopeless . I was directed to Familysearch to obtain support, by the Church of jesuschrist, to sort out a problem which was outside their remit.
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Roger
I am just another 'lowly' User/Patron ...
Question: What do you need help/assistance with?
Brett
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I believe this is the new name of the Group you had access to prior to the rebuilding of the Community Site. You may need to re-join this group to get full access.
Please post again if this is not the group you are looking for.
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