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Indexing is now Q/A Category

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
April 1, 2021 edited August 25, 2024 in Get Involved/Indexing

I see that in the new community INDEXING is a Q/A category

does that mean there is no more an Indexing Chat Group?

what are the implications of this (and others) not really being a "group" - but a Q/A area ?

For example: can a person "subscribe" to posts in a certain Q/A area of interest?


the new contrast between GROUPS (which we are used to) and Q/A areas - that feel like a group - but dont seem to act like a group - is a bit confusing (due to the change) we can get used to anything - but seems like some degree of overlap between Q/A and Groups.

1

Best Answer

  • John Empoliti
    John Empoliti ✭✭✭✭✭
    April 1, 2021 edited June 16, 2021 Answer ✓

    Indexing Chat is alive and well. And, ready, willing and able to help with/discuss your Indexing and Review questions, concerns and comments. Join here below, and tell your friends about us.

    1

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    April 1, 2021 edited April 1, 2021

    ok - so now people have to jump between indexing chat, Q/A, and Ideas to catch everything

    that seems pretty confusing to a person new to the system.

    2
  • Shannon Potter Wilcox
    Shannon Potter Wilcox ✭✭✭✭
    April 1, 2021

    @Dennis J Yancey The Indexing Chat is the best place to join for indexing. Some people see the Q&A and ask questions here, which is ok, but some are not aware there is a community for indexing.

    @John Empoliti thanks for putting the link to the Indexing Chat as I have been doing that as well so people were aware of it.

    1
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    April 1, 2021

    Thanks

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    April 1, 2021

    Spot On, Dennis. Very confusing for new indexers and also a little cumbersome for those of us helping to answer questions. The Community Help tab from the indexing screen takes you directly to Indexing Chat. Maybe the problem is that people have to join IC to post a question there and they don't if they come here. IDK...

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    April 2, 2021

    I think its just a matter of what link they happen to see first (for the newbies)

    and yeh for those of us trying answer questions - there are three places for possible questions . . . (each one in its own disjoint silo)

    we seem to be less of a community now - and more a bunch of people working in silos.

    1
  • clareelliott
    clareelliott ✭
    June 16, 2021

     [ ref:_00D301b00H._5004V14FfK5:ref ]

    Cannot get details about this support ticket. Problem source was bad indexing and there's no info available about how it was handled or if it will ever get fixed.

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  • AndLinda
    AndLinda ✭✭✭✭
    June 17, 2021

    @clareelliott I'm so sorry you are frustrated about your case. Please call Support and they should be able to help you with resolution: 1-866-406-1830

    0
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