Indexing not working
I'm getting this error for each of the batches I had previously opened.
Batch Cannot Be Loaded
The batch you are trying to load is not available. Please find another batch to work on. If the problem persists for a given project, try another project.
00143455 | batch:p9211095
Am I doing something wrong?
Comments
-
It always helps to do your housecleaning on your computer i.e., delete all cookies--familysearch.org/cookies, also, go to internet options and delete all temporary history. If the problem persists, please call us at 1-866-406-1830 so we can take a "hands on" approach to this problem.
0 -
My first impression is that if you had downloaded these batches and are trying to go back and open them to index they likely have expired. Each batch has a designated time period in which to complete the batch. If the batch expires you can no longer open it as it has been withdrawn and made available for another indexer.
0
