The pic on the top is really smaller than the bottom pic, but the bottom fits in the circle. Inside the circle is what I want for all the pictures. Is there a certain pixel combo, or?
I understand and tried it that way, but I still can't get the picture small enough by moving the slider down.
Here are some "Knowledge Articles" in 'FamilySearch':
I hope these help.
ps: IF, not; THEN, come back to this post of yours and advise ...
I have the same issue as Dan Hickman. The photo is not small enough to fit and the magnification slider is at the bottom. In Ancestry.com there are options to DRAG and RESIZE image and also an option to "USE FULL IMAGE" which automatically reduces the photo to the size of the square. FamilySearch should also offer these options for the Portrait. How do I leave this request in FS feedback. Now feedback at the bottom left takes me to this blog. thank you! Bonnie Whitley
There is a sliding scale to the left of the photo, so you can size the photo for clarity.
I am just another 'lowly' User/Patron ...
Just in passing ...
On the odd occasion, I have had the same problem/issue, it just took a bit of "Fiddling", to get a handle on it.
[ ie. to get it right ... 'practice makes perfect' ... ]
This "Blog"; as, you call it, is where 'FamilySearch' "Support", NOW mainly operates.
To submit a NEW "Idea" (ie. or, NEW "Feedback"), one can submit a post, in the following place:
'Category' = Suggest an Idea
HOME > FAMILYSEARCH HELP > SUGGEST AN IDEA
I hope, that this may help/assist, somewhat.
I've tested out a few sizes of "photos" and it really doesn't seem to matter. In all of these, moving the slider to the very bottom puts the entire photo into the circle, except for needing to crop the square into the circle.
Which makes me wonder, are you actually requesting that the entire square fit into the circle like this?
That would be a different definition of "the entire photo" than what the FamilySearch programmers are using. I guess they had to make a stylistic decision as to whether to force the circle to always be filled or to allow those empty spaces around the square and made the call that it looks better to have the circle filled.
You can circumvent this programming decision by putting your photo into an image processing program, adding on a thick white margin, then uploading it to use as the portrait photo.
Or are we still not understanding the problem you are having correctly? You might have to post the ID number of the person in the very top photo and let people play around with the portrait for anyone to see what is really going on.