Feedback Option is stalling at submission
I am attempting to submit a Feedback submission (not here in Ideas but in FamilySearch from the Feedback link)
when I get to the final step to submit
I click the link to submit - and it just stalls with the "Submitting message" never going away
can someone else try ti to see if they have the same issue
I have tried it twice in a row - with same exact results - nothing is actually submitted - as I dont see the item listed in "my cases"
Comments
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Dennis
Short Answer: 'Yes'.
I successfully "Created" a "Support" Case, that way.
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FamilySearch
Test - Please IGNORE, if a "Support" Case is raised.
I am testing; as, per the request of a User/Patron in the (New) "IDEAS" 'Feedback' Forum.
𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐎𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐭 𝐬𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧
https://community.familysearch.org/s/idea/0874V000000skn2QAA/detail
I will "Close" this "Support" Case, if one is raised.
'Thank You' in advance.
Brett
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𝐂𝐚𝐬𝐞 𝐍𝐮𝐦𝐛𝐞𝐫: 𝟎𝟖𝟎𝟔𝟓𝟗𝟖𝟗
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Which I have subsequently "Closed"
(well, "Archived"; as, you NO LONGER "Close" your OWN "Cases", like you used to)
Brett
0 -
Dennis
Short Answer: 'Yes'.
I successfully "Created" a "Support" Case, that way.
----------
FamilySearch
Test - Please IGNORE, if a "Support" Case is raised.
I am testing; as, per the request of a User/Patron in the (New) "IDEAS" 'Feedback' Forum.
𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐎𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐭 𝐬𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧
https://community.familysearch.org/s/idea/0874V000000skn2QAA/detail
I will "Close" this "Support" Case, if one is raised.
'Thank You' in advance.
Brett
-----------
𝐂𝐚𝐬𝐞 𝐍𝐮𝐦𝐛𝐞𝐫: 𝟎𝟖𝟎𝟔𝟓𝟗𝟖𝟗
-----------
Which I have subsequently "Closed"
(well, "Archived"; as, you NO LONGER "Close" your OWN "Cases", like you used to)
Brett
0