Feedback Option is stalling at submission

Family Bible · March 10, 2021

I am attempting to submit a Feedback submission (not here in Ideas but in FamilySearch from the Feedback link)

when I get to the final step to submit

I click the link to submit - and it just stalls with the "Submitting message" never going away

can someone else try ti to see if they have the same issue

I have tried it twice in a row - with same exact results - nothing is actually submitted - as I dont see the item listed in "my cases"

Brett . · March 10, 2021

Dennis

Short Answer: 'Yes'.

I successfully "Created" a "Support" Case, that way.

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FamilySearch

Test - Please IGNORE, if a "Support" Case is raised.

I am testing; as, per the request of a User/Patron in the (New) "IDEAS" 'Feedback' Forum.

𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐎𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐭 𝐬𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧

I will "Close" this "Support" Case, if one is raised.

'Thank You' in advance.

Brett

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𝐂𝐚𝐬𝐞 𝐍𝐮𝐦𝐛𝐞𝐫: 𝟎𝟖𝟎𝟔𝟓𝟗𝟖𝟗

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Which I have subsequently "Closed"

(well, "Archived"; as, you NO LONGER "Close" your OWN "Cases", like you used to)

Brett

Brett . · March 10, 2021

Dennis

Short Answer: 'Yes'.

I successfully "Created" a "Support" Case, that way.

----------

FamilySearch

Test - Please IGNORE, if a "Support" Case is raised.

I am testing; as, per the request of a User/Patron in the (New) "IDEAS" 'Feedback' Forum.

𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐎𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐭 𝐬𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧

I will "Close" this "Support" Case, if one is raised.

'Thank You' in advance.

Brett

-----------

𝐂𝐚𝐬𝐞 𝐍𝐮𝐦𝐛𝐞𝐫: 𝟎𝟖𝟎𝟔𝟓𝟗𝟖𝟗

-----------

Which I have subsequently "Closed"

(well, "Archived"; as, you NO LONGER "Close" your OWN "Cases", like you used to)

Brett

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