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What have they done to the FamilySearch site?!?

X24 MOM
X24 MOM ✭✭✭
March 10, 2021 edited March 14, 2021 in General Questions

i know this isn’t the “complaint department” but I know I’ll get some sort of response from the wonderful folks here 😃

I CANT be the ONLY one who is MORE than upset about the site? Who is the genius that made this decision? It’s practically UNUSABLE!!!! Why did they change it to that ridiculous format or whatever it’s called? It deceptively appears to be the good Ole regular FS when you start out but the second you go to view a tree from a historical record it throws you into some ridiculous screen where NOTHING makes sense anymore !!! Put it back the way it was PLEASE!!!! I can’t use this ... I’ve tried several different times throughout the day today and I get flustered and go to Ancestry and MyHeritage ... what were you thinking!!? I really don’t like this Change. No sir ree... not one little bit ☹️😖😠😡🤯

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Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    March 10, 2021 Answer ✓

    @X24 MOM​ 

    Oh ...

    I just had a thought ...

    MAYBE ... 'FamilySearch' is "Testing" some "Change"; but,

    that "Change" has ONLY been applied to a CERATIN section of Users/Patrons

    [ So far ... ie. just "Testing" the waters, so to speak ... ]

    That DOES happen, by "Stealth" ... we are NOT always told of such ...

    We only know of such, when Users/Patrons from that CERTAIN section complain.

    Brett

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    March 10, 2021

    @X24 MOM​ 

    .

    Question:

    .

    WHAT exactly are you doing?

    ▬  Searching from an individual/person?

    .... [ Searching from an individual/person seems unchanged this morning ]

    ▬  Or, "Search" (Records)?

    .... [ I have not used that for a while ]

    .

    But ...

    That said ...

    .

    There was this recent 'Post', yesterday afternoon (my time), in the (New) "IDEAS" 'Feedback' Forum.

    .

    Bad new design of source page when coming from "Search Records" is hard to work with.

    https://community.familysearch.org/s/idea/0874V000000skmiQAA/detail

    .

    Brett

    .

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  • Brett .
    Brett . ✭✭✭✭✭
    March 10, 2021

    @X24 MOM​ 

    FYI

    I just tried "Search" (Records) ... I CANNOT see any, problem/issue; or, difference

    Can you post some "Screenshots" of the, problem/issue; or, difference ...

    Brett

     

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  • janettecarr
    janettecarr ✭
    March 10, 2021

    i see no difference either. I went to the app and it looks the same to me also.

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  • janettecarr
    janettecarr ✭
    March 10, 2021

    i’m wondering if your tree view is set to fan chart or descendancy in which case you would just change it back ro landscape or portrait at the top left of the screen. Once it is changed to a different view type it stays that way until you change it. look

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  • janettecarr
    janettecarr ✭
    March 10, 2021

    That look was an accident and seems rude sorry. I was goingvto say look at the top left when you are on tree and be sure its landscape. Descendancy can look very confusing

     

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 10, 2021

    So X24MOM - have things gone back to normal??

    Try a different device just to see if it is something weird on your device.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 10, 2021

    also make sure its set to one of the "pedigree" views

    but if you havent used the "descendants" view before - that is a great thing to analyze and get to know. It can be very useful.

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  • JeffWiseman
    JeffWiseman ✭✭✭
    March 10, 2021

    Not to fear! I think I know what is happening and you can still get back to what you are used to. See this discussion over in the Ideas area:

     

    https://community.familysearch.org/s/idea/0874V000000skmiQAA/detail

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  • Caryl
    Caryl ✭✭
    March 14, 2021

    What specifically has you flustered? No more than usual has changed.

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  • JeffWiseman
    JeffWiseman ✭✭✭
    March 14, 2021

    Yes it has. Follow the link I just gave above.

     

    Modal Windows were never being used to view those sources before.

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