IN what group did you ask the question?
I am sorry; but, unfortunately ...
It would appear that your 'Question' of x5 Days ago, was NOT "Saved"; and, this not submitted here.
I cannot find any other 'Questions'/'Posts' from you; except, this one, in THIS part of the "Community.FamilySearch" Forum.
Neither, could I find any 'Post' from you in the (New) "IDEAS' 'Feedback' Forum.
Did you submit a 'Question' in a "FaceBook" 'Group' to do with, 'FamilySearch', and/or, the "Community.FamilySearch"?
Or, did you submit a 'FamilySearch' "Support" Case?
Of course, responses would be slightly delayed due to "RootsTech" CONNECT 2021, many 'FamilySearch' Personnel have been tied-up with "RootsTech".
Can I humbly suggest that you consider re-posting your original 'Question' here, in this part of the "Community.FamilySearch" Forum.
Just a thought.
Yes, it was on the community site.
My question was on am trying to locate a cousin of my Primina Bisutti, born about 1945 or l947, born in Torino, Italy, mother was Yolanda D'Andrea-Bisutti ( born 1913 or 1914 deceased), husband Sante Bisutti born 1910- 1962. Next to my sister, she is all the remaining people in the Celeste D'Andrea family still living. Thanks for your help.