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How do I contact a person on FamilySearch when I only know their username ?

Rebecca_Davey
Rebecca_Davey
February 6, 2021 edited February 7, 2021 in General Questions
0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    February 7, 2021

    @Rebecca Davey​ 

    .

    Rebecca

    .

    Simple ...

    Via "User Messaging" in 'FamilySearch'.

    Select the "Contact Name" of the User/Patrons; then, "Send" a 'Message'.

    .

    Here is a "Knowledge Article" in 'FamilySearch':

    .

    How do I send a message to someone who contributed to Family Tree or Memories?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-contact-or-message-a-user-who-contributed-to-family-tree-or-memories

    .

    But ...

    That said ...

    .

    DO NOT expect a response.

    We DO NOT always get a response.

    .

    There are often NO responses to 'Messages' (and, "E-mails") we send.

    .

    There are many reasons for NO response:

    [ some; but, NOT limited to ... ]

    ▬ User/Patron has Died themselves

    ▬ User/Patron DOES NOT know about 'Messages'

    ▬ User/Patron is an infrequent User/Patron of "Family Tree" of 'FamilySearch'

    ▬ User/Patrons may have STOPPED using "Family Tree" of 'FamilySearch'

    ▬ User/Patrons may choose NOT to respond

    .

    I hope this helps.

    .

    Brett

    .

    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    February 7, 2021

    Thanks Brett - let's hope the person DOES respond to a message !!

     

    Rebecca

    0
  • Brett .
    Brett . ✭✭✭✭✭
    February 7, 2021

    Rebecca

    Of course ...

    IF, their "E-mail" Address is "Public"; THEN, try BOTH ...

    [ ie. "Public", being associated and viewable with their "Contact Name" ]

    Nothing ventured, nothing gained ...

    Good Luck

    Brett

    0
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