death of account owner
Answers
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@Thomas J. Donovan
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Question:
WHAT is your question, regarding Death of an 'FamilySearch' Account holder?
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FYI
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Currently, when it is KNOWN (by 'FamilySearch') that a User/Patron has "Died", their 'FamilySearch' Account is "Disabled"; and, ANY, of the "Living" individuals/persons in their "Private Spaces"; plus, "Memories", CANNOT be, either, accessed; or, transferred, to another/other User(s)s/Patron(s); NOT even, IMMEDIATE Family members - basically, 'they' are also "Dead", so to speak.
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Here are some "Knowledge Articles" in 'FamilySearch':
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What happens to the accounts of deceased users?
https://www.familysearch.org/help/helpcenter/article/what-happens-to-the-accounts-of-deceased-users
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What happens to memories submitted by a deceased user?
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A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership
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Now ...
That said ...
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As far as I am aware ...
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My understanding is that 'FamilySearch' is EXPLORING avenues with regard to, "Inheritance"; and/or, "Bequeathing", of the "Living" (Users/Patrons) individuals/persons (and, most likely, the "Memories" of such) in the "Private Spaces", of a recently deceased Family member, to an immediate Family member.
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And, I also understanding is that 'FamilySearch' is EXPLORING much MORE in regard to "Living" individuals/persons in our "Private Spaces"; and, "Memories", of "Living" Users/Patrons, not only "Deceased" Users/Patrons ...
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Something that WILL take some time, 'make no bones about' that ...
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There are a myriad of "Privacy" Laws within the many various Countries and Unions throughout the World - it is a nightmare to negotiate.
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"Family Tree" of 'FamilySearch' is used in many Countries and Unions throughout the World; and, as such, must adhere to the myriad of "Privacy" Laws throughout the World.
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Hence, "Privacy" is one of the reasons that we cannot "Share" the "Living" individuals/persons in our own "Private Spaces" - it is NOT the ONLY reason; but, certainly has a bearing on the matter.
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Another factor is that such would have to be 'Coded'/'Programmed' into the Programme that is "Family Tree" of 'FamilySearch'.
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Just my thoughts.
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Brett
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I thought I was doing a search, rather than asking a new question. Some aspects of the site are new to me.
So I will expand the question. My sister passed away in 2016. She had given me full access to the site. I attempted to add death and burial info for her and this was rejected because she is is the owner of the account that we shared. So how can I remove her as the owner?
I appreciate the info you gave me, but two of the three links did not work.
Thanks
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What is your ultimate goal in marking her as deceased?
the answer to that could determine various different answers.
why not just leave her account as is??
on YOUR account, though, you can create a record for her and mark her as deceased.
but if you mark account as deceased - you may lose access to items in her account that you may later wish you hadnt,
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If you do get her account marked as deceased - chances are you will lose access to her account. My suggestion is - just leave her account alone. you may need access to info on her account.
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@Thomas J. Donovan
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Thomas
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Whoa, back ...
That is a whole new ball game ...
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And, it sounds like you (well, more so, your Sister), was NOT (or, NO LONGER) a Member of the Church.
[ As, you could not access a couple of those "Knowledge Articles" ... ].
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Initially, this WILL be 'information overload' ...
[ But, I hope it makes sense, after you have read and considered it, a few times ... ]
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But, remember, we were ALL new once ...
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Please let me explain ...
[ And, please bear with me, I am very 'Verbose', that is my 'style' ... ]
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Technically, 'FamilySearch' Accounts, are specific for individual people (ie. an individual person); and, when the Account' Holder "Dies", their "Account" is "Closed".
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Hence, when you tried to add a "Death" Record for your Sister, in and through her OWN 'FamilySearch' Account, the "System" would NOT allow such; as, you (in fact, your Sister) are (is) "Considered" as "Living"; and, you CANNOT record your OWN "Death" in the "System".
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There are two (x2) ways that a "Living" ('FamilySearch') User's/Patron's "Death" is Recorded/Entered in "Family Tree" of 'FamilySearch'.
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(1) Users/Patrons who are (Active) Members of the Church:
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Once, known; and, confirmed, the Clerk, of the Ward/Branch of the Church, of which the ('FamilySearch') User/Patron is a member, enters their "Death", against the (Church) Membership Record of that individual/person.
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Once that is done, the "Death" of the ('FamilySearch') User/Patron, filters back through/between the various Church "Systems"; and, the "Death" is recorded against the ('FamilySearch') User/Patron, by the "System"; then, the 'FamilySearch' Account of the ('FamilySearch') User/Patron is AUTOMATICALLY "Closed".
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The former "Living", NOW "Deceased", User/Patron, NOW "Appears" for ALL to 'see' (made "Public"); as, they are "Dead".
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(2) Users/Patrons who are NOT (or, NO LONGER) members of the Church:
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Someone (by various means) needs to notify (and, provide "Supporting" Evidence to) the Church, of the "Death", of the ('FamilySearch') User/Patron.
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Once that is done (and, confirmed, by the Church), the "Death" is recorded against the ('FamilySearch') User/Patron, by the "System"; then, the 'FamilySearch' Account of the ('FamilySearch') User/Patron is AUTOMATICALLY "Closed".
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The former "Living", NOW "Deceased", User/Patron, NOW "Appears" for ALL to 'see' (made "Public"); as, they are "Dead".
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As previously indicated ...
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Once a 'FamilySearch' Account is "Closed", that is it ...
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And, ANY of the "Living" individuals/persons in the "Private Spaces"; plus, "Memories", of a "Closed" 'FamilySearch' Account, CANNOT be, either, accessed; or, transferred, to another/other User(s)s/Patron(s); NOT even, IMMEDIATE Family members - basically, 'they' are also "Dead", so to speak.
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Phew ...
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Now ...
That said ...
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In YOUR situation/circumstance ...
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FIRST and foremost ...
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"Create" Your OWN (Personal) 'FamilySearch' Account ...
[ ie. Separate and distinct from that of your Sister ... ]
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In the "Family Tree" PART of 'FamilySearch' ...
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You will be the "Starting" Person in Your "Ancestral" Lines (ie. Pedigree).
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At this stage DO NOT "Add" your ("Deceased") Sister (that will come later) ...
Otherwise, you will just be creating an unnecessary DUPLICATE ...
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For your "Deceased" Parents, use the 'FamilySearch Person Identifiers' (PID's); as, recorded for them in your Sister's 'FamilySearch' Account.
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And, associate them to You (ie. Your "Parent-Child" Relationship); as, your Parents.
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Once you have done that, ALL the "Deceased" Ancestors from your Parents, will be the SAME as that of your Sister [ ie. as in Her 'FamilySearch' Account ... ].
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Reason being, we can ONLY 'see' "Deceased" individuals/persons in our respective 'FamilySearch' Accounts.
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two (x2) thing, that would be advantageous for you to do ...
[ While you STILL have access to you Sisters 'FamilySearch' Account ... ]
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(1) Regarding ANY "Living" individuals/persons, in your Sisters 'FamilySearch' Account ...
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"Create" them (ie. those "Living" individuals/persons) in Your OWN 'FamilySearch' Account ...
[ Please be aware that they WILL be DUPLIACTED; but, that is OK & necessary ... ]
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(2) Regarding the "Memories", in your in your Sisters 'FamilySearch' Account ...
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"Get" a "Copy" of them from your Sisters 'FamilySearch' Account; and, place those copies in YOUR 'FamilySearch' Account.
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That is all, at the moment ...
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SECOND
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Now, that you are a "Registered" User/Patrons of 'FamilySearch' ...
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YOU, can "Create" a "Support" Case (through Your OWN 'FamilySearch' Account), in 'FamilySearch', NOTIFYING, the Church (through 'FamilySearch'), of the "Death" of your Sister [Quoting; and, Identifying, her by her (Unique) 'FamilySearch Person Identifier' (PID), which you WILL be able to get from Her 'FamilySearch' Account], you should (and, can) attached "Supporting" Evidence (eg. "Copy" of Her "Death Certificate"; or equivalent) of her "Death" to that "Support" Case.
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Once that is done, after a period (hopefully, short), your Sisters "Death" will be recorded by the "System", against her, in "Family Tree" of 'FamilySearch'; and, hopefully, she will AUTOMATICALLY appear, as a Sibling to you, in Your "Ancestral" Lines (ie. Pedigree); as, a Family with your Parents and you.
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FINALLY
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That is it ... all DONE ...
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Now, you are on your way ...
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NOW, the real work begins ...
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Again, I know, 'information overload', just take your time to 'process' all of it.
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It is not difficult, just new - anything 'New', can be overwhelming, to start with ...
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I hope this helps.
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Brett
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Thank you for all your help.
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Here are some questions you should answer before ever closing the account (reporting her as deceased)
1) Did she enter much genealogical info for living persons in her account?
2) Did she upload photos/documents that were linked to living persons
3) Did she upload photos/documents that were not linked to any person record
4) Did she mark any items as "private"
5) Did your sister have record in her computer that were not uploaded to FS
6) Did she have paper records that were not in the computer
can you point us as the family line that your sister worked - so we can help you assess the research of your sister?
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