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Multiple FS accounts and how they react with comunity - SECURITY ISSUE!

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
March 15, 2021 edited March 15, 2021 in Suggest an Idea

I have multiple FS accounts

when I change my account and then go to the community - it is not changing the account as I pass to the Community.


This seems like a significant security issue

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New · Last Updated March 15, 2021

Comments

  • Miss Jessie
    Miss Jessie ✭✭✭
    March 15, 2021

    Even worse, when my husband goes from his FamilySearch account to community he sees my groups & my avatar, but his name displays

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 15, 2021 edited March 15, 2021

    YES - that exactly what Im referring to


    This could be a considered a serious security breach.

    1
  • Jordi Kloosterboer
    Jordi Kloosterboer ✭✭✭
    March 16, 2021

    Wow that's crazy!

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 16, 2021

    Note this is not just an issue with people who have multiple accounts

    it is an issue with anyone using a computer that is also used by others - where both users access FamilySearch.

    When you go from FamilySearch to Community - it is not currently validating that the Community logon user matches the Main Logon user.

    This is a serious flaw.

    especially for work done on a public computer - or especially a Family History Center Computer.


    PLEASE FIX THIS ASAP.

    1
  • Paul W
    Paul W ✭✭✭✭✭
    March 16, 2021 edited March 16, 2021

    I never understood how being timed-out worked on the recently replaced Community - I was kept logged in for far longer than when using the main FamilySearch sites (FS & FT). I logged out completely earlier today, but there was no need to log back in when I returned here just now.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 16, 2021

    I think thats to alleviate somewhat the issue with the problematic multi user issue.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 17, 2021 edited March 18, 2021

    related to this issue is the fact that whenevr you get an email notification or are trying ot hyperlink to something

    it will often error out - if the email link is expecting one user id and the user id actually logged on is a differnet one.

    In the old world it forced a login (or did an automated one behidn the scenes) - in many cases now it gives an weird message, or even at times displays other people's info.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 18, 2021

    can we get an update on what is being dfcone to resolve this troublesome issue?

    2
  • Brett .
    Brett . ✭✭✭✭✭
    March 18, 2021

    @Dennis J Yancey

    .

    Dennis

    .

    'Heads-Up' ...

    .

    You are NOT alone ...

    .

    Been there, done that ...

    Still do ...

    .

    I was having this problem/issue in, not only, the OLD "Community.FamilySearch" Forum; but. also in 'FamilySearch' in general.

    .

    One as a Member of the Church, and, one I created a few Years ago; before, we could NOT Display "Temple" Work, for "Show and Tell", for non-member Relative (but, also, to assist non-member Users/Patrons - ie. 'see' what they 'see'). Now, the latter, is purely for assist non-member Users/Patrons - ie. 'see' what they 'see'.

    .

    They were separate and distinctly different "E-mail" addresses; but, BOTH, "Aliases" of a 'Primary' "Email" address - funny thing is, there are NO problems/issues there, works just fine.

    .

    But ...

    That said ...

    .

    There WAS a MINOR a problem/issue with, BOTH, my 'Primary' "Email" address; and, my 'Alias' "E-mail" address for my 'FamilySearch' Account (AND, "Community.FamilySearch" Forum) - which I might ADD was exacerbated through OLD "Community.FamilySearch" Forum.

    .

    Whereas ...

    .

    Now, with the NEW "Vanilla" 'Platform, I am getting MANY more "Email" from/through the "Community.FamilySearch" Forum INCORRECTLY to my 'Primary' "Email" address, rather than CORRECTLY through my 'Alias' "E-mail" address for my 'FamilySearch' Account (AND, "Community.FamilySearch" Forum).

    .

    VERY (oops, EXTREMLELY) confusing ...

    .

    I never know where to look next ...

    .

    My 'Primary' "Email" address should NOT even be registering ME in 'FamilySearch' (as, a User/Patron) ...

    .

    Just my experience ...

    .

    Brett

    .

    1
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