Add integrations to slack and teams for new topic posts.
With getsat, the search team followed the search feedback/problems forum daily by monitoring for new posts.
We did this by following a channel in slack, when new topics were posted that we could help with we jumped in.
When getsat died, so did our ability to quickly monitor and respond to topics related to our product from our normal work tools.
Please add this integration back so that we can monitor and support our product without having to constantly visit this site.
4
Comments
-
Andrew, great idea. We will take a look at what can be done.
0
