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Profile page containing incorrect info

Charlotte Noelle Champenois
Charlotte Noelle Champenois ✭✭✭✭
February 10, 2021 in Suggest an Idea

My profile page on this new Community states I have 104 "discussions" and 3.2K "comments."

However, when I click on "discussions" and then on one of the threads listed, it shows the post title followed by my name; the question and comments are missing, and the post was not created by me.

Looking at the old Community site, I'm listed as having 1,702 comments, so I don't know where the 3.2K number is from.

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New · Last Updated February 10, 2021

Comments

  • Caleb L
    Caleb L mod
    February 18, 2021

    @Mark E. Mitchell

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  • Mark E. Mitchell
    Mark E. Mitchell ✭✭✭
    February 18, 2021

    @Charlotte Noelle Champenois, it looks like we have gotten your number more accurate. Please note anything you have done in the past 3 or 4 weeks on the Salesforce community has not yet been moved to this community. It will be moved shortly after we go live.

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  • Charlotte Noelle Champenois
    Charlotte Noelle Champenois ✭✭✭✭
    February 19, 2021 edited February 19, 2021

    @Mark E. Mitchell, the comments are much closer to correct now! But the "discussions" are still inaccurate.

    My profile now says I have started 107 discussions; when I click to view the list, it gives me several threads it says were "started" by me, but that is incorrect. I clicked on three different threads (for example https://familysearch.vanillacommunities.com/en/discussion/75377/ko%C5%9Bcielne-sierpc-roman-catholic-parish-registers-fhl-microfilm-8024742-image-445-1837-marriages#latest) and found that ALL of them were empty except for containing an image of a record.

    Somebody else started a thread, and I commented on the thread with a response containing both text and an image. That is, these images were all originally parts of regular comments and were not stand-alone images, but rather images with text.

    So, somehow the system is taking uploaded images, removing them from the actual comments, putting them into individual threads, and saying that the person who posted those images started a "discussion." And then those are being counted in our profiles. This is very odd.

    image.png


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