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Why does a couple in my tree have an error message saying "Add Couple Relationship"?

carol.s.johnson
carol.s.johnson ✭
February 1, 2021 edited July 22, 2024 in Family Tree

This couple is already posting as a couple. How and why do I Add Couple Relationship?

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Best Answer

  • Anitra Whittle
    Anitra Whittle ✭✭✭
    February 10, 2021 Answer ✓

    Hello Carol,

    I'm thinking that a ancestor ID would be useful.

    Does your couple look like this one. With the Marriage date and place?

    image.png

    Or does it look like this:

    image.png

    If it looks like "No marriage Events" Click on the little pencil to add information.


    image.png

    So that is my best ideas, without a person ID from your Family Tree.

    The other thing it could be: perhaps your computer needs a "Delete Cookies". Or your phone app needs to be refreshed. The phone app has frequent upgrades that may alter your experience.

    This is a link to a Help Article for How to I delete cookies from FamilySearch? You can find the Help Center by clicking on the ? mark at the top right of the page.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    Please let me know if any of this is helpful. If not, please include the Family Tree ancestor's ID in your reply.

    Thank you for the great question!

    Anitra

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