Help

Bruce McLeod

The new "Help" is not helpful. Bring back the old "Help" menu, the one with the lifesaver. I found it extremely difficult to find the simplest things. I used to be able to easily click to find things such as the phone number to call FamilySearch for help or a connection to my Community Groups. The search engine is terrible, it finds everything off-topic and not what you need.

Amy Archibald

Help is now intuitive to the page you are on. And you can move the box around the page. Both are extremely helpful.

If you want to contact FamilySearch with a phone number or chat, you select "Contact Us". If you want Community, then you click on "Community".

You can also select "Help Center" and search by topic.