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Links for LDS only

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
January 3, 2021 edited February 17, 2021 in Suggest an Idea

various links in the FamilySearch HELP CENTER (and other areas) are only accessible by LDS members using their LDS account.


when non LDS (or LDS using an account not linked to their membership record) try to access such links - the system merely returns a file not found error.


some other sort of more elegant/prettier/informative error message would really be nice.


as an example this link will not work for non LDS acounts


https://www.familysearch.org/help/helpcenter/article/requesting-that-ordinances-not-be-performed


note - in most cases this is related to discussion of temple related work - which doesnt apply to non LDS

but in recent years the church/and FS has been much more open to making public certain topics that were kept private up till then. Is this logic still needed any more???


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New · Last Updated February 17, 2021

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  • A van Helsdingen
    A van Helsdingen ✭✭✭✭✭
    January 3, 2021

    Similarly, the message when trying to view digital microfilm "You may be able to view this image by visiting one of our partners' site or the legal record custodian" is not particularly helpful. Much better would be the old message that appeared before late 2019: "Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter Day Saints"

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