Dismissed Helps
Another idea from a FS patron. Can Dismissed Helps show with Research Helps either as part of the title or as a sub-title? He states he feels like most patron would never be able to guess where Dismissed Helps would be. Thanks!
Comments
-
Dismissed "Helps" and Research "Helps" are BOTH "HELPS". It says that in the name. If you go to the Research Helps area in the top right of the window, there is a total number there in a circle that shows you the total number of "Helps" that can be viewed using the "Show All" selection right next to it. Unfortunately the number calculation for total helps displayed was BUSTED several months ago and even though it was reported a couple times it was never repaired.
Right now, the number displayed is only the total number of Research helps for that PID and no longer includes all the Dismissed Helps associated with that PID. So if you had cleared all of the research helps on a PID, but there were 14 Dismissed Helps on it, the silly number shows a total of "0" helps which is totally misleading and blinds you to the fact that there may be several dismissed helps attached to the record.
That displayed total number used to include ALL Helps and so it was very useful for quick checks to see if dismissed helps were present. But several months ago when the Research helps area of that page went through "major improvements", that feature was broken.
0
