inaadvertant moving of fields
This suggestion is a bit hard to describe. Frequently enough in reviewing what a previous indexer has done, I need to remove some of what was keyed. As an example “123 Cinnamon St SE, Hometown, Colorado” may need to be edited to remove the specific address. Or another example might be “County of Monroe, Mississippi” needs to have “County of “ removed. In both of these examples, rather than re-key the entire entry, I have elected to just place my mouse cursor just after the first comma and highlight the beginning part of the text. And then delete the highlighted text to just “Hometown, Colorado” or “Monroe, Mississippi.” This is usually the smoothest and quickest way to make a correction.
But, I have noticed a quirk in the system which frustrates me. Sometimes when I highlight the text, I must not quite do it correctly, because the system seems to assume that I want to move highlighted text and when I release my mouse cursor, I find the first field from the top of all the fields has now dropped down to the field location where I had highlighted the original text. And my highlighted text is unchanged. So now I need to stop reviewing and select and drag the first field back up to the top of the fields and then scroll back to the field I was trying to correct.
I guess my main frustration is not understanding what functionality I am inadvertently activating to have the system think I am trying to move the first field at all. Or maybe there is a setting in my Windows 10 computer / Google Chrome browser which I should adjust to avoid this situation from occurring. Or maybe it's some left-over code which needs to be corrected. Any suggestions or help would be appreciated.
Answers
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I too have issue with moving fields on occasions. It happens so fast, there's no opportunity to prevent it from happening at all. There should be a lock function that can be disabled when a field is required to be moved.
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same experience here with reviewing. inadvertent moving of fields but I could not figure out how to put fields back to their orig position until I read James' post above. Thank you James! I have been just dealing with having my surname and record number fields down at the bottom of my image. waste of time. It would be great if this issue could be addressed.
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Hey guys! This was reported to engineering with a ticket created for them to look into the issue. Fields should only be moveable if you see and click on the move icon that looks like this:
That will definitely move the fields and it should. What you are experiencing shouldn't be happening. There is a bug in the system!
In the interim, as I tested this, one thing that may help is to make sure you don't let go of your click when you highlight text and then re-click and hold it. If you highlight text and then let go of your mouse click, when you click and hold the highlight again, the field will try to move. And as you have seen it is rather random what moves and where it moves. Also, when you highlight don't highlight past the text box. Sometimes that is interpreted oddly by the computer. We will keep track of the ticket and let you know what happens.
Sam 🙂
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Also, if you click on the 3 vertical dots next to the blue rectangle above the fields you can select to reset the entry fields to their original place without having to "drop and drag" them.
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Just want to follow up! The engineers have looked into this issue and it is going to take a bit of work. They have added it to their backlog but they aren't sure how long it will be before they get to it.
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