Problem with Instructions I Received
Re Case 07806069
The instructions I received in the email associated with referenced Case # are incorrect. If I follow those instructions I am not given (as the email indicates I would be) the option to select 'Suggestion or compliment' or 'Problem'.
I called FamilySearch and spoke to a brother who guided me through the correct way to put in a suggestion. At one point, though, I reached a page directing me to log in. I was already logged in. Apparently there is a login hierarchy. So, I started a new login from that point, but it appeared the system then recognized that I was logged in. To proceed, I was then asked to agree to some new legal requirements that that seemed to be different than the usual Terms & Privacy.
So, as you can see, I made it in far enough to provide this suggestion. I will now go back out, come in again, and put in the original issue/suggestion/etc.