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Help please

User16018124536154191833
User16018124536154191833
October 4, 2020 edited October 8, 2020 in Suggest an Idea

I've made a mistake and made me my father and not me. How can I change this to me please? I hope this makes sense. Many thanks in advance.

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  • Brett .
    Brett . ✭✭✭✭✭
    October 4, 2020

    Raewyn

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    Interesting ...

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    Question: When you select a "Pedigree" View, do You and your Father appear as separate individuals/persons?

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    Brett

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    0
  • kathryngz
    kathryngz ✭✭✭
    October 4, 2020

    Raewyn, could you post a screenshot so we can see what you're seeing?

    0
  • Brett .
    Brett . ✭✭✭✭✭
    October 4, 2020

    Kathryn

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    FYI

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    As 'Raewyn' is "Living", what you request (the posting of such a "Screenshot"), in a "Public" Forum, would be a violation of "Privacy", regardless that the problem/issue appears to be they she and her ("Deceased") Father seem to have become one.

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    We need to be very careful what we request Users/Patrons post in these ("Public") Forums; especially, with regard to "Privacy".

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    Just saying ...

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    Brett

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  • Paul W
    Paul W ✭✭✭✭✭
    October 4, 2020

    Good point, Brett. This is one of the few cases where I would suggest contacting Support by phone, so Raewyn could be taken through the process privately.


    Incidentally, someone posted screenshots at GetSat a while ago, which contained personal details of living persons. I was very surprised the moderator allowed this to stand. My feeling was that it should have been taken down immediately.

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