Every record suddenly undownloadable
LegacyUser
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W David Samuelsen said: Some time May 1-2
Many images of records were download-able in past are suddenly UN-downloadable, even with accounts.
Now requires attaching to individuals in FamilyTree only.
Several people already complaining about that.
Personally I see pluses but more minuses.
Probate and Land Deeds are not always consecutive. Splintered over many pages.
Best solution to that is to download images and combine into the PDFs to be uploaded into Gallery to attach to specific individuals.
Many images of records were download-able in past are suddenly UN-downloadable, even with accounts.
Now requires attaching to individuals in FamilyTree only.
Several people already complaining about that.
Personally I see pluses but more minuses.
Probate and Land Deeds are not always consecutive. Splintered over many pages.
Best solution to that is to download images and combine into the PDFs to be uploaded into Gallery to attach to specific individuals.
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Comments
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Tom Huber said: Verified with Chrome on a Windows 10 computer. I just attempted to download a copy of a page from the 1940 U.S. Census Enumeration and got the dreaded circle with slash through it when mousing over the download option.0
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Brian Jensen said: I'm also seeing the Print feature disabled. I will followup on this with our Records team.0
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Brian Jensen said: David, Tom,
This problem should be fixed now.
Thanks for reporting the problem and your patience.0
This discussion has been closed.