RelativeFinder Manage Groups Problem

LegacyUser

Erlon Bailey said: I have not been able to manage groups in RelativeFinder. It just hangs forever. Any solution? I've never been able to use this feature, unfortunately. Thank you

LegacyUser

JT said: Works for me - Chrome on Windows 10.
Just ignore the first "Calculating Relatives" apparent hang, and go ahead and click the Groups menu. That only hung for a second for me.

LegacyUser

Amy Archibald said: You can contact the BYU Family History Technology Lab who is the creator and owner of RelativeFinder. You can reach them at: [email protected] for technical support.

LegacyUser

Erlon Bailey said: Thank you. I have tried contacting RelativeFinder (three times) first but haven't heard back from them. Everything else seems to work ok.

LegacyUser

Chas Howell said: One thing I noticed a couple of weeks ago is that when Relative Finder adds the Title it will truncate anything after a hyphen. For example "Genith Harold Young in the U.S. WWII Draft Cards Young Men, 1940-1947" the "-1947" would not show in the Title. Anyone else seen this behavior? Reported to Relative Finder no response yet.

LegacyUser

Erlon Bailey said: This is what I found on my "inspect page" console:
DevTools failed to parse SourceMap: https://www.relativefinder.org/js/ven...
angular.js:11358 TypeError: Cannot read property 'id' of undefined
at api.js:230
at l (angular.js:12914)
at angular.js:12930
at f.$eval (angular.js:14123)
at f.$digest (angular.js:13939)
at f.$apply (angular.js:14227)
at c (angular.js:9493)
at m (angular.js:9678)
at XMLHttpRequest.y.onload (angular.js:9621)

I have disabled all extensions.

Kathryn Redd Tripp

Dear LegacyUser,

I am having the same problem. When I click on manage, it just spins and spins for hours. The BYU tech people were no help. Did you find a solution? If so, can you please share it with me? Thanks so much

Kathryn