Index Editing Function Not Working

LegacyUser

Carolyn Wheeler said: The function to correct indexing errors has ceased to work for me. Each time I try to correct an error using the "Improve the Name" edit function it will not accept the correction and instead generates an error message that states, "A highlight must be made or you must select no highlight possible."

In all cases when I try to correct a surname I do highlight that name as directed, yet it still generates the error message and will not complete the save action. This happens on both Safari and Chrome. I am using Safari 12.1.1 and Chrome Version 80.0.3987.149 (Official Build) (64-bit) on a MacBook Pro running OS 10.14.5.

See below for a screenshot

LegacyUser

Carolyn Wheeler said: It appears that the above error is generated when attempting to highlight a surname. If I choose the highlight given name option then the error message is not generated and the change saves correctly. But every time I attempt to highlight a surname it generates the above error message.

LegacyUser

Brett said: Carolyn

Question; and, something to consider ...

Do you participate in the "Community.FamilySearch" Forum?

If you do, have you raised this problem/issue in the 'Group' of "Indexing Chat" in the "Community.FamilySearch" Forum?

Indexing Chat

https://community.familysearch.org/s/group/0F93A000000LissSAC/indexing-chat

https://community.familysearch.org/s/...

That 'Group', in that Forum is, very active; and, a good place to raise problems/issues.

Just a thought.

Brett

.

LegacyUser

Juli said: Her question has bubkus to do with indexing, though. She's talking about the after-the-fact index _correction_ feature, which I know you're aware of. I don't believe there is a Community forum dedicated to it.

LegacyUser

Carolyn Wheeler said: No, in answer to Brett's question, I have not. I do tend to agree with Juli as I think it is more of a technical/programming issue. Seems to me that something in the code needs to be fixed. Wish a programmer would respond.

LegacyUser

Jacob Reid said: Thank you for reporting this issue, the team is working to get it fixed.

LegacyUser

Carolyn Wheeler said: Thank you so much for letting me know that it has been acknowledged and is being addressed!!! You are very much appreciated - in many ways!!!

LegacyUser

Brett said: Juli

Well spotted.
I hang my head in shame.

Brett

.

LegacyUser

Carolyn Wheeler said: I think you must have fixed this as it is now working. Thank you very much!!!