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Images aren't displaying or are displaying with "Image not Available" messages overlaid on them

LegacyUser
LegacyUser ✭✭✭✭
April 1, 2020 edited September 28, 2020 in Suggest an Idea
Ann H said: Image viewing isn't working from Search Records and Search Catalog or from Sources on the profile pages. When I do Search Records and click on the little camera, I get no image but a pink message saying " No Image Available." This is for records that the images definitely should be there, like census records. When I do a Search Catalog and give a location, I can get the images but they are overlaid with the "No Image Available" message along with an "Image Unavailable" message. I can click on each of those messages and close them, and then I can click on an individual image to view, and it comes up with the same two messages repeated. At least I can view the images this way. Also, if I try to go to an image from Sources on the Profile pages, in some cases like for a census, where you usually see a miniature census image it just says No Image Available.
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  • Record Viewing
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Comments

  • LegacyUser
    LegacyUser ✭✭✭✭
    April 1, 2020
    Jacob Reid said: We are aware of the issue and are working to resolve it.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    April 1, 2020
    m said: Thanks!
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    April 1, 2020
    Jacob Reid said: The issue should be resolved.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    April 1, 2020
    Ann H said: Yes, it seems to be working great now. Thanks.
    0
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