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FamilySearch. What was "Unexpected Error" all about, this morning, Fri.27March2020? What happened? T

LegacyUser
LegacyUser ✭✭✭✭
March 28, 2020 edited September 28, 2020 in Suggest an Idea
Brett said: FamilySearch

Question:

What was that "Unexpected Error" all about, a short while ago, this morning, Friday 27 March 2020 [ie. Australian Eastern Daylight Time (AEDT), UTC +11]?





What happened?

Too much User/Patron usage/load, perhaps!

Just curious.

'Thank You in advance.

Brett

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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 27, 2020
    Brian Jensen said: Sorry for the interruption. We had a networking issue that has been resolved.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    March 27, 2020
    Tom Huber said: Good to know that has been resolved.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    March 27, 2020
    Brett said: Brian

    'G'Day', morning from "Down Under".

    'Thank You' so much for responding; and, that advice.

    Good to know it was not due to extensive use due to the current worldwide pandemic.

    I would like to commend "FamilySearch", the platform has been reasonably stable considering the current worldwide pandemic; and, considering the undoubtedly extra heavy usage/load - well done.

    Again, 'Thank You'.

    Brett

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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 28, 2020
    Justin Masters said: Is there any indication that FamilySearch usage is up during the pandemic?

    I've been promoting it in my ward... but... I don't get a lot of requests for assistance from the ward members, although our usage stats were up year over year.

    As I mentioned in a comment on a youtube channel... I am "that guy" that always mentions family history work in nearly every conversation at church.... because people talk about something being wrong with me if I don't. LOL
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