FamilySearch. Solutions Gallery. What has happened to access to SOLUTIONS GALLERY from https://partn

LegacyUser

Brett said: FamilySearch

Solutions Gallery

What has happened to access to the "Solutions Gallery" from this "Link":
https://partners.familysearch.org/solutionsgallery/s/ ?

https://partners.familysearch.org/sol...



[ Old IMAGE of OLD 'Home'/'Landing' page/screen; but, still from same spot-even Today ]



Result!!!???

HELP!!!???

Brett

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LegacyUser

joe martel said: THis was reported a month ago and it's still an intermittent machine/broswer issue that has yet to be solved.

LegacyUser

Brett said: Joe

'Thank You' for responding so quickly to my post.

Wow ...

A MONTH ago ... an intermittent machine/browser issue ... that has yet to be solved.

That is NOT good; especially, when you are trying to, "Help"; and/or, "Teach"!

FYI

I was working on my "Laptop" Computer with (the latest versions of) 'Google' "Chrome" and "Windows 10", at a "Family History Centre" (FHC), through FHC (LDS) access.

I just tried one of the FHC Computers with (the latest versions of) 'Google' "Chrome" and "Windows 10" ... INTERESTINGLY enough for a few Seconds it looked like we were going to get the SAME problem/issue as I posted; but, AFTER a short DELAY, the "Solutions Gallery" finally appeared ... Weird!

Again, 'Thank You'.

Brett

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LegacyUser

Brett said: Joe

FYI

Even more INTERESTING ...

This time I just tried with my "Laptop" Computer with (the latest versions of) 'Mozilla' "FireFox" and "Windows 10", at a "Family History Centre" (FHC), through FHC (LDS) access ...

INITIALLY, for quite a few Seconds the same as my post ...

BUT; then, AFTER an extended DELAY, the "Solutions Gallery" finally, eventually, appeared ... even Weirder!

WHEREAS ...

For 'Google' "Chrome" ... still NO success ... 'still down for the count'.

Brett

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LegacyUser

Brett said: All

I found this post from "September 2018" (Over 1 Year ago, 17 Months in fact):

Solutions gallery link not working
https://getsatisfaction.com/familysea...

There must have been one or two since that ...

Brett

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LegacyUser

Brett said: Joe

NOT so intermittent ...

I have been working on my "Laptop" Computer with (the latest versions of) 'Google' "Chrome" and "Windows 10", at Home ...

I still CANNOT get access to the "Solutions Gallery"!?

Yet, when working on my "Laptop" Computer with (the latest versions of) 'Mozilla' "FireFox" and "Windows 10", at Home ...

I have NO problems/issues accessing the "Solutions Gallery"!!!

What gives with 'Google' "Chrome" and "Windows 10"; and, accessing the "Solutions Gallery"???

Brett

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LegacyUser

Brett said: ALL

Is anyone else having trouble trying to access the "Solutions Gallery" in "FamilySearch"

through the 'Link' of https://partners.familysearch.org/solutionsgallery/s/

through 'Google' "Chrome" (latest version) and "Windows 10 (latest update)?

Brett

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LegacyUser

joe martel said: Today it worked for me. But when I tried to login it behaved oddly. I can't replicate the error conditions consistently.

LegacyUser

Brett said: Joe

I literally cannot get access to the "Solutions "Gallery" through 'Google' "Chrome" and "Windows 10".

Not that I want to; but, is this one of those occasions when one must ... "Clear" their "Cookies" and "Browsing History"?

Or, is it something quite different; but, as yet undetermined?

For me through 'Google' "Chrome" and "Windows 10" it is certainly NOT intermittent!

Brett

.

LegacyUser

Brett said: FamilySearch

'Thank You' ...

I am so sorry for my 'Belated' response ...

I just noticed the other day that, I could NOW, once again, get access to the "Solutions Gallery" from the 'Link" on the "Menu" at the 'Bottom' of a page/screen:

https://partners.familysearch.org/solutionsgallery/s/

through (the latest versions of) 'Google' "Chrome" and "Windows 10".

Again, 'Thank You".

And, apologies for my 'belated' response.

Brett

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