WAYS TO MAKE FAMILYSEARCH MORE USER-FRIENDLY.
LegacyUser
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Jill Arnette Weaver said: Constant complaint from patrons that come in our center is that the website is not user friendly. What makes a site user-friendly is a site that shows what it showed the last time you visited the site and links to what has been moved, if any, off the page.
The major pages on your website is notorious and infuriating because it removes items you found useful on a page within a matter of a few hours on the same day. If a patron moves out of FS to look at a film or look at Ancestry and then comes back to FS with intention of going back to a page on FS to view again what they saw several hours back, it can be gone with no way to know how to find it because no link was left on the page to help easily get beck to work on what you had worked on earlier. Two examples of tools (LEARN and PUZZILLA) that get shifted around frequently and you leave no link to help us quickly find these tools.
The major pages on your website is notorious and infuriating because it removes items you found useful on a page within a matter of a few hours on the same day. If a patron moves out of FS to look at a film or look at Ancestry and then comes back to FS with intention of going back to a page on FS to view again what they saw several hours back, it can be gone with no way to know how to find it because no link was left on the page to help easily get beck to work on what you had worked on earlier. Two examples of tools (LEARN and PUZZILLA) that get shifted around frequently and you leave no link to help us quickly find these tools.
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S. said: I agree the church needs to make the site my User Friendly, I am unhappy with it also, and I know lots about computers.0
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Ron Tanner said: First of, Puzilla is not part of FamilySearch. It is a third-party tool - I would suggest contacting them. The folks in support are seeing this and probably want more information on your learn experience. In Family Tree you can use the history list to get back to the person you had as root or the last 50 people you were looking at.
How are you going back? Clicking on the link or using the back button?0 -
Christopher Allen Young said: I think they are talking about the constantly changing interface where the banner links on the home page change and they do not learn to find the permanent link for things.
Also the changing help menus and other interface changes throw off many older users of the computers. Which is a large number of FH workers.0 -
S. said: a wish their was A page with all 3rd part tools that can be used with family search that way they would easy to find. that is a fix that would work for me but I am not sure for others. Their is many other things that need to be user friendly all we can do is hope and pray you make them easy for every one. example of what type of page I am talking about is a page with a list of them and what they do.0
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S. said: I am not that old, yes I do talk about the Interface some, but I also talk about the other things also, I have many bad luck with lots of things, to the point it is really ticking me off and very badly.0
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Christopher Allen Young said: https://familysearch.org/products
It was a better page when it listed them instead of the lovely big graphics. It was better to read a synopsis of the product and be able to see its features. This one makes it so click happy its annoying.0 -
Bold said: The merging process is ridiculous. Not user friendly at all. Let's make it more like ancestry.com's merging process. That is amazinggggg0
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Tom Huber said: This is a very old discussion thread.
Ancestry's merging process, which takes place within a patron's tree is even more limited in what can be done when merging potential duplicate persons in the massive tree.
Attaching sources are set up the way they are to prevent people from overwriting what may be more accurate information.
The very nature of personal trees vs. a collaborative tree is so different that trying to compare FamilySearch FamilyTree with an individual's tree in ancestry just does not work.0 -
Suetis said: Sorry but I too don't think this is user friendly. To difficult to find where to search, catalog, wiki. Wasting too much time trying to proceed off the home page.
Stop all the pictures and help us get right to the research we're trying to do.
It was easier when on the home page, center of screen was the dropdown box with your links to those programs. HELP...0 -
Tom Huber said: User friendliness on a site that is still being developed is always going to be an issue.
Some of the changes take place because of the added features. Others take place because of newer technology. Some happen because some development team decided to make the website more like the mobile devices.
For us older folks, making a web site more like a mobile device is a mistake.
But as to the rest, it becomes a matter for staff to respond in a positive way.0 -
S. said: I am not a old timer, but Their is some things I feel that are not friendly even for the younger Generation.0
This discussion has been closed.