Odd behavior on search screens

LegacyUser

Justin Masters said: I've reported this before, and someone else verified it, but I can't figure how to search for it (what would the keywords be?).

When I click on the FamilySearch search option on a person's page to search for them in records, I get the following rendered page (note the missing columns).

But if I click on the next tab over and come back, it displays properly.

Any idea why? It's a minor annoyance... but just wondering why it happens a lot.
I'm on firefox, latest version.

Here's the two images with my artwork on it...

LegacyUser

Jeniann Nielsen said: I'm not sure if this has anything to do with it, but there are sometimes things in some browsers will not work correctly. FamilySearch is designed to work for Google Chrome, there might be issues in Firefox.

LegacyUser

Justin Masters said: Yes, a developer for familysearch mentioned that a few of the developers use a Chrome development kit, which I'm sure has non-Chrome idiosynchrosies.

They're supposed to do some functional and unit testing, but... well, that doesn't happen to the degree we'd like to see. :-)

LegacyUser

Jeff Wiseman said: Definitely looks screwy to me. You shouldn't have to refresh multiple times to get the full page. Can you Post the Search URL used for that page? When you are on the page the first time when the columns are missing, copy the URL from the top of the browser and post it here. It might shed some light on things.

LegacyUser

Justin Masters said: Here's one:
https://www.familysearch.org/search/r...

and another:
https://www.familysearch.org/search/r...

LegacyUser

Gordon Collett said: You might have already tried this, but if not, delete all cookie files for Family Search and see it that helps. When FamilySearch does a bunch of significant updates, either visible or behind the scenes, sometimes things start acting really goofy if the cookies are stale.

LegacyUser

Jeff Wiseman said: Yea, I'm not seeing it. It has the look like other glitches I've seen where the page just didn't fully load and it needed a refresh to do it. If it keeps up and is repeatable make sure you get the info here so that others can look at it tool.

I'm using Safari 12.1.2 on an iMac running macOS Sierra 10.12.6

LegacyUser

Adrian Bruce said: Yes - sorry but I am no help either because I see the labelled columns for Relationships and View, with content.

Latest Firefox; Windows 10