FALSE GREEN TEMPLE ICON COLORS...CONFUSING & WASTE OF TIME....

LegacyUser

Keegan Marie Montero said: Hi!
I'm the FHC Director for our Ward and have concerns with the NEW Temple ICON COLORS. I do this work on a regular basis, almost daily and find my time is being wasted by the FALSE GREEN TEMPLE ICON COLORS.

In the past, I could easily see that names were SHARED to the Temples by the orange color Icon. Can you please give the SHARED names a different color or shade of GREEN? It is very frustrating when I go to the GREEN Icon and find the names are already shared to the Temple. I DO LIKE that we can print from others lists, so the Work can be done faster, but really would LOVE a NEW Color Icon for SHARED names.

These FALSE GREEN Temples are not only TIME CONSUMING, to click all the way through and then find them already shared, BUT will also be CONFUSING to the NEW members who I am teaching.
I've always told them to look for "Green Temples" to share to the Temple and now when explaining it to new familysearch users they are more frustrated, as am I.

Is there any updates coming out that can FIX this PROBLEM?? Wish the "SHARED BUT ALSO AVAILABLE" to print can be a DIFFERENT COLOR then the LIGHT GREEN names that are WAITING and READY TO TAKE TO THE TEMPLE.
THANKS FOR ALL YOU DO!!!! I do LOVE THIS WORK and the progress you have made over the years!! This is my 1 SUGGESTION moving forward to think about updating....
I don't want to confuse the members I'm teaching:)
Hugs,
Keegan

LegacyUser

JimGreene said: Please spent some time reading other threads on this topic.  Thank you.

LegacyUser

Keegan Marie Montero said: I just read all about this topic of conversation from the previous month and see SO many with the same frustration. Are there any new updates to look forward to so we can all get more of the "Sacred Work" accomplished?

LegacyUser

Amy Archibald said: There isn't a need to find green temples and share them to the temple list anymore. The software now can find all the green temples and make them available for temple work. The focus is now on physically taking the ordinance to the temple and getting the work done (when the temples reopen). If you want to find temple colors to work on, look for orange icons and fix what may need fixing so they can turn green. You can just leave them green in the Tree and the software will now pick them up for temple work.

LegacyUser

Jeff Wiseman said: Hi Keegan,

Welcome to the familySearch feedback forum at GetSatisfaction.com. I am not an employee of FS, but we have been told that all posts are read. Your concerns have been brought up here many times by lots of other people in the last week or so. In fact, most of the discussions on this forum in the last week amor so have been on this topic. As Jim has pointed out, there is a lot of information out there already that you might want to read through since this topic has been "discussed to death"
:-)

But here is a quick summary:

1. From your screenshot, you can see that under the Ordinances tab, the state of the ordinances and their statuses are shown. The coloring of the ordinance icons is all about the current condition of those ordinances and nothing more. Green means that you can "Request" that ordinance, print the card, and take it to the temple. That's what it has always meant, it is what FS always intended for it to mean, and nothing has changed in this meaning.

2. Just like in Ordinances Ready, you now have the new wonderful capability to request a name directly from the temple file that someone else has shared it to. So just like it has been in Ordinances Ready since it came out, those ordinances now show up under the ordinances tab as green, since they can now be "Requested", printed, and taken to the temple (this capability was only possible in a much more limited fashion in the past via Ordinances Ready)

3. Over the past, many people have been using those colored icons as part of their research work flows. They did this by assuming the colors had meanings that FS never intended them to have. When the new features of the system were released, the Ordinance status of ordinances which had been shared with the temple were no longer unique requiring their own color, but were identical to any other ordinance that has enough information to have the temple work done (i.e., a green icon). Although the intended and historic meaning of the green icon has not changed, folks who had their own meanings assigned to it prior to the change no longer can use it for their workflows efficiently.

There have been some discussions regarding maybe adding an additional color back to assist with this but no word has come back form the teams.

Since the colors were never intended or planned to be used as a research help (they were only intended to control the handling of the temple ordinances themselves), I suspect that folks who were using them for research might be out of luck.

LegacyUser

Tom Huber said: On having two shades of green -- one to indicate that one or more ordinances are unreserved and available for reserving and one to indicate that all ordinances are shared ordinances -- the last word (within the last day or so) that Jim Greene gave us is that there has been no response about this from the council (that is led by Elder Bednar of the Quorum of the Twelve).

LegacyUser

Gordon Collett said: In all the training materials I've peaked at over the past couple of, I always had the impression that the goal with helping new members and new users of Family Tree to find green temple icons has been to take that person to the temple as soon as possible. I've never read an article or heard a presentation that ended: "Now they have found that name and it is ready for temple, teach them how to share that name with the temple." It has always been: ""Now they have found that name and it is ready for temple, teach them how to print out the ordinance card and take it to the temple." That is clearly what the refined refocus has been about.

So I would suggest you take a couple of days to reflect about what to teach these new members in keeping with this clarified emphasis. One approach would be to really get back to foundational basics and help new members get their four generational information in Family Tree perfect with complete data which is all correctly formatted and fully sourced. Have them focus on the other icons colors. Orange ones really need work. Purple ones need to be addressed: Are there missing children? Could there be another marriage? Why doesn't this person have any sources? Red ones need careful teaching on how to correctly evaluate possible duplicates. Likewise blue icons need clear teaching on how to recognize incorrect hints. Start teaching that a green icon is ready for a trip to the temple and until that person's temple work is done, they really don't need to find another green icon. Find ways to help them focus on working on finding people who are not in Family Tree at all. Working with those other icons will lead to those missing people.

LegacyUser

JimGreene said: No decision yet, and no idea when we will have one. So all we can do is wait.

LegacyUser

JimGreene said: But get them to the temple first, to have that heart turning experience, before teaching them all of the other details about family history that may turn them away just as easily as convert them. Line upon line.