Possible Malicious Activity -- L2RW-D93, Susan Jacob
Details (from the other discussion)
With respect to L2RW-D93, Susan Jacob, who married William James, and then remarried after Williams' death.
The change log has a problem. There is no person listed for changes that were made from February 22, 2019 through May 11, 2019.
That's a problem with the change log. Either someone created an account to make those changes and then deleted it (or had it deleted), or something else is going on.
FamilySearch definitely needs to look at what happened and yeah, on the surface, this looks like someone maliciously made a mess of the record.
FamilySearch should have the information on the person and block the person from creating an account in the person.
Comments
-
Heidi Kuosmanen said: To me all persons are visible who made changes to change log. There are 4 different persons during that time period who made changes.0
-
Tom Huber said: Okay, this is a glitch. I had to open a REFERENCE in a new tab to see who made the changes. No malicious activity, but it sure has that appearance.
FamilySearch needs to fix the missing names on the main (unfiltered) change log.
0 -
Tom Huber said: Windows 10 with current release of Chrome.0
-
Heidi Kuosmanen said: I noticed that there is something wrong. At first when I looked the change log, All names were there. I left the page open and did something in other tab, then returned the change log and I noticed also that those name were missing from that time period. After I refreshed the page, names came back and I could see all names again.0
-
Tom Huber said: Weird activity. Definitely something that FamilySearch needs to look at. I'll try refreshing the page to see if that fixes the problem.
Yes, it did, but I should not have to refresh the page to see the names of the contributors.0 -
Tom Huber said: By the way, thank you for looking into this, Heidi.0
-
Heidi Kuosmanen said: Your welcome, this forum is good place to stay in touch in what happens in FamilySearch, because all the feedback. I have had my own share of totally wierd and messy merges and edits. Some of which I do not know what the person thought if he/she thought nothing when made those changes and some cases I know that it is lack of knowledge. One patron, most likely a distant relative, has made a lot of mess, but I do know that she means no harm, but it is still frustating and causes me a lot of unnessessary work.0
-
FamilySearch Moderator said: FamilySearch admins also checked this out. No malicious activity was noted. By the way, entries in the change log cannot be deleted, even by admins.0
-
Tom Huber said: Thanks for looking into this. I believe this thread can be closed at this point.0
-
Paul said: Before you do: so, there was a simple, innocent explanation for the name "Annie" being changed to "Napoleon", was there?0
-
Tom Huber said: I just searched the change log, and no, that didn't happen with this particular record.0
-
Paul said: Thanks, Tom. Otherwise, I would have thought it a bit too quick to dismiss the issue like this.0
-
Tom Huber said: This particular thread dealt with the possibility of malicious activity, based upon a now-recognized glitch in displaying the contributor names in change log. Hopefully, that is being addressed (or tested to see if it can be duplicated).0
-
I don't know what to do with a distant cousin causing all kinds of trouble on our family tree. She is changing all kinds of info and family relations, disconnecting people, making bad merges, and deleted a life sketch today. She is making these changes from a different country to families that immigrated and became American, changing their names and sources to foreign ones. I've messaged her several times but she doesn't answer me. Can we ask family search to correct and stop someone who keeps doing things like this? If so what is the process? I've been on here since the website started, even before, and never had this problem before but now I am desperate and so are cousins of mine.
0 -
Steph
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
You are not alone ...
Many of us have ... been there ... done that ... and, still do ...
[ And, as I have proffered on occasion ... ]
As you will no doubt be aware ...
Technically there is no way to STOP another User/Patron working along the SAME 'Ancestral" Lines.
As, "Family Tree", of 'FamilySearch', is Built on a "Open Edit" Platform - hence, why any registered User/Patron can "Edit" (ie. Add, Delete; and/or, Change) ANY "Deceased" individual/person, in "Family Tree", of 'FamilySearch'.
Now ...
That Said ...
Do not disappear ...
There are some, actions that one can take; and, options available ...
Here are some "Knowledge Articles" in 'FamilySearch', that somewhat addresses your problem/issue.
Here is the FIRST "Knowledge Article":
[ But, your particular situation/circumstance, has gone beyond this following "Knowledge Article" ... ]
How can I prevent other people from making inaccurate changes to Family Tree?
Now ...
After that ...
As you can 'see', "Collaboration" needs to be undertaken.
But, when "Collaboration" FAILS; and, provided that there is NO "Abuse" ...
Then, there is this "Knowledge Article" in 'FamilySearch':
How do I report changes or problems made by other contributors?
that comes to the fore ...
In particularly, the last sentence in that "Knowledge Article"; which, is very IMPORTANT:
Quote
------------------
If you have questions regarding inadvertent, suspicious or potentially malicious errors in records that you are unable to resolve per the instructions above, contact FamilySearch Support.
------------------
But ...
That Said ...
Whereas ...
IF, the particular situation/circumstance, may really border on that of "Abuse"; THEN ...
As Such ...
This "Knowledge Article" in 'FamilySearch':
How do I report abuse, spam, inappropriate memories, and other content?
comes to the fore.
Now ...
All That Said ...
As such ...
IF, you have undertaken "Collaboration" with the particular User/Patron in question, causing concern; and, that "Collaboration" has FAILED (eg. NO Response); and/or, whether there is "Abuse"; THEN, you can, either,
(1) For a "Private" communication ...
Contact 'FamilySearch' "Support" DIRECTLY via the,
(a) Telephone; and,
(b) an "Live ('On-Line') "Chat"
To keep the communication "Private", if you are directed back to this "Community.FamilySearch" Forum, insist that you do not want to do so; and, prefer that the matter be handled "Privately".
Whereas,
(2) For a communication is "Public" view ...
'Post' HERE in "Community.FamilySearch" Forum; and, HOPEFULLY, the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ] HERE in this Forum, can TAKE the MATTER directly into the workings of 'FamilySearch' "Support", to help/assist you; and, communicate with you "Privately" via/through either, ("Private") 'Messaging' in 'FamilySearch' (or, the "Community.FamilySearch" Forum); and/or, DIRECT "E-mail".
And ...
IF, you want, keep any 'Post' here, in the "Community.FamilySearch" Forum, to a minimum, devoid of, "Personal" Information about one's self; and, even, not providing information about any Ancestors, just a precis of the matter; and, requesting a "Private" communication directly from 'FamilySearch' "Support" (Personnel).
Remember:
You are not alone ...
Most of us have ... been then ... done that ... still do.
Plus, it is a 'Slow' process, the whole thing often takes some time, to resolve.
Good Luck.
I hope this also helps, somewhat.
Brett
0
