Marriage field click "See All Changes" now opens to Landscape Pedigree (computer bug).
edited September 28, 2020 in Suggest an Idea
m said: Marriage field click "See All Changes" now opens to Landscape Pedigree (computer bug).
Tom Huber said: Probably not. This is the same problem reported for any edit field where you click on See All Changes.
It is related to your browser having too much history for the change log to load in a timely fashion.
Clear your browser's history and cache (not cookies) for all time. That should resolve the problem, but if not on the first try, go back to the screen from which you clicked See all Changes and do it again.
The crux of the problem is a timeout and once that change log is partially loaded, it will load the rest on the second try.0
Tom Huber said: FamilySearch needs to not try to dump the entire change log down to the local computer. It needs a different approach, or not allowing the system to time out.0
m said: The problem is gone now. I did nothing to the browser, so I assume it was a computer bug and that FS fixed it.0
Gordon Collett said: I have not need to clear my browser history to have this suddenly just clear up on its own. And on my laptop computer, it was never a problem at all.0
Tom Huber said: I suspect that the problem was finally chased down by the engineers and thankfully resolved.0