Merging duplicate Individuals
Kristine Mackay said: I recently had a problem merging two individuals. I tried everything and it just came up with the message " Will not merge at this time, try again" with no explanation. I had no idea what was wrong, and had no idea what to do so I called in to make a case to find out the problem. But I just kept looking, and finally realized there were too many Collaborates so I deleted the unnecessary ones, and they merged. Before it has always said why two individuals would not merge. If this is a permanent change, I can see where it could cause frustrations and unnecessary work for everyone, involved. I'm not trying to cause problems, but if this could be changed back to telling someone why merges cannot be done it would help. Thank you, Kris Mackay.