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How do I reattach to ancestry.com?

LegacyUser
LegacyUser ✭✭✭✭
May 19, 2020 edited September 28, 2020 in Suggest an Idea
Twila Jo Eddy Graves said: I lost my ability to go from family search to the partners. I used my family search password which is my membership password and now I cannot get it or the other partners
I am very frustrated with losing as sometimes ancestry had a source the family search did not have.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    May 19, 2020
    Tom Huber said: Welcome to the community-powered feedback forum for FamilySearch. FamilySearch personnel read every discussion thread and may or may not respond as their time permits. We all share an active interest in using the resources of this site and as users, we have various levels of knowledge and experience and do our best to help each other with concerns, issues, and/or questions.

    If you are using Ancestry for searching sources, then on the person for which you want to do a search in Ancestry, from the person's profile in FamilySearch, click on the Ancestry link under Search Records.

    If you have a password failure, changing your password on any Church site will change it for all Church sites, but not any other site.

    Any auto-sign-in that you have set up with your browser for the partner sites (or other Church sites) before the change will no longer work.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    May 19, 2020
    gasmodels said: be aware that the user name on partner sites is not you familysearch user name but is the email address that is associated with your FamilySearch account. The password is set separately and may or may not be your FamilySearch password. They are not connected.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    May 19, 2020
    Jordi Kloosterboer said: Use forgot password feature on Ancestry and then make your browser remember your new sign in information and even autofill. Of course, only do this on your personal computer.
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