Someone is adding inaccurate info on my family & not responding to any contact. .
Answers
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@Luanne Frierson Price
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Luanne
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You are not alone ...
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Most importantly:
Make sure that you have "Added" ALL the ORIGINAL "Sources" and "Documents" (that you have) that support/prove your "Conclusions", in "Family Tree" of 'FamilySearch', for the individual/person concerned - then, it is hard for the Other User/Patron to disagree.
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And,
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Remember:
Some people like to, 'look at life through rose coloured glasses' ...
But, you CANNOT; and, SHOULD NOT, 'whitewash' history - it is, what it is.
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Now ...
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Short Answer: Hopefully, through "Collaboration" with them.
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That "Collaboration" being through either, "User Messaging" of 'FamilySearch' or, direct "E-mail" if their E-mail Address is available.
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Just be cordial (ie. "Nice" and "Kind - even 'Thanking' them for their willingness to work on your combined "Ancestral" lines) with your 'Messages' (and, responses), no matter how 'difficult' (to put it mildly) the other User/Patron becomes.
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Some interactions are very good (ie. the other User/Patrons apologises; and, you then, have a great contact).
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Whereas, some interactions do not result in a very good outcome.
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Depending of the severity, the latter is where you may need to report the matter to 'FamilySearch'; but, please be aware, that the "Bar" for 'FamilySearch' to take action is/can be 'set' "Very High".
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On some occasions, you just have to keep addressing/fixing the "Details" until the Other User/Patrons just 'gives up' (ie. 'Survival' of the most tenacious/persistent).
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I know that this does not help; but, I hope this gives you some perspective.
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Now ...
That said ...
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Furthermore ...
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Just for edification ...
[ This may also help, with the Other User/Patron ... ]
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Most new (and, some old) Users/Patrons DO NOT understand the basic nature and premise of "Family Tree" of 'FamilySearch', when they join in.
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Please let me explain ...
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We do not have our OWN "Tree" in "Family Tree" of 'FamilySearch'.
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We ONLY have "Branches" (ie. Ancestral" lines), that are interconnected, in this SINGLE "One" World "Tree", for all of us, that is "Family Tree" of 'FamilySearch'.
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"Family Tree" of 'FamilySearch' is NOT like 'On-Line' "Websites" (eg. "Ancestry_com"; or "MyHeritage_com"; or, the like); and/or, 'standalone' personal (computer) programmes (eg, the OLD, now no longer supported, "PAF"; or, "Ancestral Quest"; or, the like).
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We DO NOT have "Private"/"Personal" 'Trees' in "Family Tree" of 'FamilySearch' like other 'On-Line' "Websites"; and/or, 'standalone' personal (computer) programmes.
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We do not even, own; or, manage; and, are NOT even responsible for, the "Deceased" individuals/persons in "Family Tree" of 'FamilySearch'.
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"Family Tree" of 'FamilySearch' is built on a "Open Edit" Platform - hence, why any registered User/Patron can "Edit" (ie. Add, Delete; and/or, Change) ANY "Deceased" individual/person in "Family Tree" of 'FamilySearch'.
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I hope that gives you some more insight; and, something, that you may be able to pass onto the Other User/Patron.
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Finally ...
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Again, hopefully, through "Collaboration" with them, being through either, "User Messaging" of 'FamilySearch' or, direct "E-mail" if their E-mail Address is available - BUT, be cordial (ie. "Nice" and "Kind - even 'Thanking' them for their willingness to work on your combined "Ancestral" lines).
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[ Of course, much easier said, than done ... ]
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Brett
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ps: We have all been there
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