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Does FamilySearch work differently on a Chromebook running on Windows 10 than on regular computers?

mjensena
mjensena ✭
December 21, 2020 edited February 8, 2021 in Family Tree
Does FamilySearch work differently on a Chromebook running on Windows 10 than on regular computers? I Want to add an unconnected person, but that option doesn't appear in the Recents menu?
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  • Brett .
    Brett . ✭✭✭✭✭
    December 21, 2020

    @C. Kevin Anderson​ 

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    FYI

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    I am sorry, I do not use the Browser of "ChomeBook" ...

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    Question:

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    Are you aware that "ChromeBook" is NOT one of the Four (x4) "Full" supported Browsers, by 'FamilySearch'.

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    Not all; but, some features/functions/facilities in 'FamilySearch' may NOT work with an unsupported "Browser".

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    The Four (x4) "Full" supported Browser, by 'FamilySearch' are:

    [ Quote, from a "Knowledge Article" in 'FamilySearch': ]

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    Regardless of the OS you use, our website works with these fully supported browsers:

    • Apple Safari—the current version and one previous
    • Google Chrome—the current version and one previous
    • Microsoft Edge—the current version and one previous
    • Mozilla Firefox—the current version and one previous

    ------------------

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    Here is the "Knowledge Article" in 'FamilySearch':

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    Which internet browsers are compatible?

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

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    I know that this does not help; but, I hope this gives some perspective.

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    Brett

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  • JeffWiseman
    JeffWiseman ✭✭✭
    December 22, 2020

    The unconnected person selection is always at the very bottom of the recents list (if I remember correctly). Have you gone through the entire list to look at the bottom of it?

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    December 22, 2020

    there was a change about 2 months ago - - the "add unconnected person" does not ALWAYS show on the recents list as it used to.

    It now depends HOW you get to the recents list.

    If you get to it from TREE - you see it - but if you get to it from FIND - you do not see it.

    I dont know if this is a BUG or by design.

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  • JeffWiseman
    JeffWiseman ✭✭✭
    December 22, 2020

    If it is inconsistent, then it is probably by design 😜

     

    Thanks Dennis!

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