Keep in mind there are different types of items you can upload to memories.
images are jpg files
documents are pdf files
and stories are just plain text
and audio files are mp3
when you go to the gallery it will show you all items in the gallery
BUT when you go to the memories section of a person
and go to the documents section, for example, and say "select from gallery"
it will only show the items that have the format that is expected (pdf)
or jpg for your photos/images
it depends which section you are at as to which items it shows from the gallery
all together for each section the totals for all sections - should summ up to the total that you ee in the gallery.
I have at times encountered the "duplicate" issue
in my cases - it truly was a duplicate - just that FamilySearch is not telling you where the duplicate is located - which was very frustrating
have you done a "search" within Memories of the "file name"
how many items have you uploaded in total?
I have 457 items in my gallery. Most are copies of documents I downloaded from Ancestry.com. There are some that are attachments from the Family Search website, and I am not sure if these documents show up in my gallery.
be aware that even if a file name is different - the same file with different names - will still be detected as a duplicate.
you say the item does not exist in your gallery. how confident are you of that? is it possible hat it is there - but just that you have overlooked it? you should be able to search by file name and find if it exists.
First of all, thank you for helping me with this problem. I followed your advice and did find a file (a census page) that I used for two different ancestrial families. Both families lived next to each other. However, my problem goes deeper that this. When I click Memories and then gallery, I have 457 items in "My Memories". When I try to upload a document from the gallery, I only have 133 items in my memories. Why is there such a large discrepency?
You solved my problem. Over 200 of my documents were saved as jpg files. Family Search has a simple solution to converting jpg to Pdf files, by left clicking onto the gallery files. One of the optiions offered is to change a photo file to a document file or vice versa.
Thanks for your help.
I assume you are a coordinator for Family Search and I have one comment. I have communicated with another Family Search member who shares a common ancestor with me. She has done a lot of excellent research on that family line. Unfortunately, I cannot view any of her Source material because she is member of LDS, and enters her documents as website attachments. I, who am not a LDS member, cannot see those sources............ the system directs me to go to Family Search Library to examine those files. Prior to Covid, I regularly visited my local Family Seach Library. It has been 9 months since I visiited such a Center, and until the pandemic subsides, I don't expect to visit. I know the reasoning behind the policy but it is a shame that non LDS members can't view the Sources other LDS members have found. This is different than browsing locked catalog files to non members.
yes - you can convert jog to pdf - but what the point?? why not just leave them as JPG's?
I am a vokunteer in the FS community - but in many ways - just a user liek you.
I dont understand why you cant see the web site attachments.
just the fact that she is LDS and your are not - I dont think is the main factor.